Weird Fan Problem on RNDP6000 with 6.4.0

[howarddavidp]

Hello,

When I have my stock 120mm rear fan (or aftermarket) plugged in, it will spin fast at boot up, but it will not spin after that.

I thought the fan was bad, so I purchased a Noctua replacement, which did the same thing.  The fan spins at bootup, then once booted no more.

I saw a thread about a CPU fan and there is a BIn file called ToggleSwitchProFan_1.0-x86.bin, but I have not used that yet.  The fan is plugged in correctly to the stock connector.  I even tried the other unused connector on the daughtercard, that does not work either.  Either 120mm fan will spin fine when using any other power supply.

While I just noticed this recently, I am not sure how long it has been happening.  I did a complete factory reset when I went from 4.x to 6.4.0.  I am not sure if this existed before or after the upgrade.

 www.davelikesbeer.com/netgearfan1.JPG

Thanks for the help.

Dave

[howarddavidp · Accepted solution]

I fixed it, this is the post that tells you what to do:

https://community.netgear.com/t5/ReadyNAS-Beta-Release/Fan-CPU-Enclosure-Errors-on-Pro-after-upgradi...

Add the following line to the system.conf file (I added to the end of the file& beginning) in the /etc/sensors.d folder:

ignore fan3

I actualled added both ignore 2 & 3, not sure which did the trick.  There is also a file called pro6-fan.conf, so I added there as well.

Here is my entire system.conf file:

root@RNDP6000:/etc/sensors.d# more system.conf
chip "coretemp-isa-0000"
label temp2 "CPU"
ignore temp3
ignore fan3

chip "w83627dhg-isa-*"
label in1 "DDB18"
set in1_min 1.62
set in1_max 1.98
label in2 "AVCC"
set in2_min 3.3 * 0.90
set in2_max 3.3 * 1.10
label in3 VCC3
set in3_min 3.3 * 0.90
set in3_max 3.3 * 1.10
label in4 VCC1_25
set in4_min 1.17
set in4_max 1.32
label in5 "VCC1_5"
set in5_min 1.41
set in5_max 1.58
label in6 "VCC1_05"
set in6_min 0.98
set in6_max 1.10
set in7_min 3.3 * 0.90
set in7_max 3.3 * 1.10
set in8_min 3.0 * 0.90
set in8_max 3.3 * 1.10
label fan1 "System"
set fan1_min 600
label fan2 "CPU"
set fan2_min 150
label fan3 "System"
set fan3_min 600
ignore fan4
ignore fan5
label temp1 "System"
set temp1_max 80
ignore temp2
ignore temp3
ignore cpu0_vid
ignore intrusion0
ignore fan3

I hope this helps someone else.

David

[JennC]

Hello howarddavidp,

While waiting for others who replaced their fans too, maybe you want to check ReadyNAS OS Version 6.4.1.

Regards,

[howarddavidp]

Hello,

I am running 6.4.1.

5 x 3TiB Toshiba ACA300 drives

1 x 2TiB WD Red

Stock "Crown" 120mm fan, and the Noctua 120mm.

David

[powellandy1]

All fine here on Pro Pioneer OS6.4.1 (Noctua system fan and CPU fan)

Andy

[howarddavidp]

Still has same issue.  I sent my logs in for the capacity problem, which is now resolved.

So, on bootup, fan spins just fine.  Once I am booted up, the fan won;t spin.  I have tried 2 fans, both do not spin after bootup.

Ideas?

David

[BrianL2]

Hi howarddavidp,

Not sure what could be the problem here. Maybe something with the chassis since it's proven that with this Firmware it works (just see powellandy1 response). Let's wait to hear from  other members and contributors.

Kind regards,

BrianL
NETGEAR Community Team

[mdgm-ntgr]

If your fan is on a different path to what we expect you might need to override the default settings using a custom file.

[howarddavidp]

Hello,

Please explain "different path"?

Right now, I am 100% stock.  Stock fan, stock fan header plug, nothing is different from the way it came from the factory.

The only thing I did was upgrade to 6.x, and it worked fine after the upgrade.

For reasons unexplained, it stopped working.  I could erflash, but man, thats alot of data to backup and restore, and I would like to avoid that if at all possible.

I am willing to use a custom file and override, or perhaps the fan control file or the executable binary is corrupt, and I am willing to copy the file back to my NAS OS from the BIN file, I think I can figure out how to extract whats in the BIN, I just need to know the names of the file I will replace?

Thanks,

David

PS - I am an Engineer by trade, in the IT field, so I am comfortable with many things that others might struggle with.  Worked for Cisco as a SourceFire Engineer for years, I know Linux good enough to get it done.

[howarddavidp]

So,

Is my only choice thus far to backup everything and reflash?  I hate to consider that my only option...

David

[walshlink]

powellandy1,

Scrub your volume and see if your CPU temp goes through the roof...

[howarddavidp · Accepted solution]

I fixed it, this is the post that tells you what to do:

https://community.netgear.com/t5/ReadyNAS-Beta-Release/Fan-CPU-Enclosure-Errors-on-Pro-after-upgradi...

Add the following line to the system.conf file (I added to the end of the file& beginning) in the /etc/sensors.d folder:

ignore fan3

I actualled added both ignore 2 & 3, not sure which did the trick.  There is also a file called pro6-fan.conf, so I added there as well.

Here is my entire system.conf file:

root@RNDP6000:/etc/sensors.d# more system.conf
chip "coretemp-isa-0000"
label temp2 "CPU"
ignore temp3
ignore fan3

chip "w83627dhg-isa-*"
label in1 "DDB18"
set in1_min 1.62
set in1_max 1.98
label in2 "AVCC"
set in2_min 3.3 * 0.90
set in2_max 3.3 * 1.10
label in3 VCC3
set in3_min 3.3 * 0.90
set in3_max 3.3 * 1.10
label in4 VCC1_25
set in4_min 1.17
set in4_max 1.32
label in5 "VCC1_5"
set in5_min 1.41
set in5_max 1.58
label in6 "VCC1_05"
set in6_min 0.98
set in6_max 1.10
set in7_min 3.3 * 0.90
set in7_max 3.3 * 1.10
set in8_min 3.0 * 0.90
set in8_max 3.3 * 1.10
label fan1 "System"
set fan1_min 600
label fan2 "CPU"
set fan2_min 150
label fan3 "System"
set fan3_min 600
ignore fan4
ignore fan5
label temp1 "System"
set temp1_max 80
ignore temp2
ignore temp3
ignore cpu0_vid
ignore intrusion0
ignore fan3

I hope this helps someone else.

David

[walshlink]

Check this thread out...

https://community.netgear.com/t5/Using-your-ReadyNAS/CPU-temp-on-PRO-6-pioneer-edition-on-os-6-0-6-4...

[walshlink]

https://community.netgear.com/t5/Using-your-ReadyNAS/RNP-6-w-Xeon-CPU-and-upgraded-fans/m-p/1022747#...