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admin page keeps loading in a loop netgear nas 104 after update Version 6.10.5
admin page keeps loading on in a loop netgear nas 104 after update Version 6.10.5
cleared cache on all browsers did not help,did a reset on the os did not help,
my unit is a ReadyNAS 104 4 bay S/N 3ep134em000d6, status is healthy firmware 6.10.5
please help as my nas is now a brick.
Had the same problem - Do you have SSH access? If so, your unit isn't "technically" a brick. You should downgrade right away to 6.10.4. (I did that and the problem went away). Contrary to other posts - it has NOTHING to do with the browser version you're using to access the unit - it happens on all browsers - it's a flaw in frontview.
Here are the instructions for the ARM unit (RN102):NB: (you MUST be ssh'ed in as 'root'):
cd /root wget http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.10.4-arm.zip unzip ReadyNASOS-6.10.4-arm.zip echo /root/ReadyNASOS-6.10.4-arm.img > /etc/.flash_update reboot
There is a hotfix that needs to be applied to that release and it will automatically be applied if your NAS settings permit hotfixes to be automatically applied... otherwise - do as you see fit.
Just ignore any further updates to 6.10.5 until they get their act together.
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Had the same problem - Do you have SSH access? If so, your unit isn't "technically" a brick. You should downgrade right away to 6.10.4. (I did that and the problem went away). Contrary to other posts - it has NOTHING to do with the browser version you're using to access the unit - it happens on all browsers - it's a flaw in frontview.
Here are the instructions for the ARM unit (RN102):NB: (you MUST be ssh'ed in as 'root'):
cd /root wget http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.10.4-arm.zip unzip ReadyNASOS-6.10.4-arm.zip echo /root/ReadyNASOS-6.10.4-arm.img > /etc/.flash_update reboot
There is a hotfix that needs to be applied to that release and it will automatically be applied if your NAS settings permit hotfixes to be automatically applied... otherwise - do as you see fit.
Just ignore any further updates to 6.10.5 until they get their act together.
To Horvath,
You are the man !! thank you so much..... working well.
Got the same problem. How do I get SSH access? I tried ssh root@<address> (from a linux pc) but it didn't work ...
OK, I couldn't get in through ssh but I did find another solution.
1. Shut the box down (using multiple presses of the power button on the unit)
2. Remove ALL the disks. Label them as you're doing so so you can put them back into the same slot later (this is important if you want to have any hope of keeping the data stored in the unit) (magic marker on the disk label is safe)
3. Press the rest button on the back of the unit whilst turning the power back on with the power switch. You should get the emergency boot menu, do a factory reset from there
4. After the system has booted you should be able to access it through the web (the Raidar application may help find it). Access will now be username admin, password password. The connection should be stable.
5. Apply the downgrade through the web admin page (download ReadyNASOS-6.10.4.zip from the Netgear support site, unzip it, select "Install Firmware" from the main settings page & feed it the _unzipped_ binary file ReadyNASOS-6.10.4.arm.img)
6. Wait for the system to reboot, you should now be running 6.10.4 but with no data & a funny configuration. If so, nearly there!
7. Switch the unit off again, put the disks back in the same slots they came out of & you should be done - with the same config as you had before & the data intact, only running 6.10.4 which will soon automatically gain the hotfix
8. FROM NOW ON, IGNORE THE INVITATIONS TO UPGRADE TO 6.10.5 - at least until there are hotfixes or another new version which have this almost catastrophic issue resolved.
Tnx, :-)
Had the same problem. But after ± 50 times I managed to a normal logon.
Then it was possible to use the firmware page and go from 6.10.5 to 6.10.4 without problems.
I had no SSH on at the moment, thus the firmware page was the only opportunity.
I am happy that is works again.
But I had expect more from Netgear.
I only found the solution here.
Next time I wait a couple of weeks fore the next upgrade.
I too had this issue, strangely enough for my setup i used the 'admin' log in and the page is completely fine !
However other accounts all suffer from this?My setup is a 4 drive 104 and again i am unsure if it particularly related but after the upgrade i did have a drive completely degrade, putting it in my pc prevents that from booting too strangly enough. I will be investigating this further so will get back to you guys if anything shows up and should be replacing this drive before the week is out .
In one of the other threads on this issue, it has been reported that Netgear has been able to duplicate the problem. So, we can hope that an update or hotfix is forthcoming.
Sorry to hear about the drive, but I believe that is an unrelated issue.
Though there is a common observation that drives fail most often when they're allowed to spin down & a reboot (necessary after a firmware upgrade) will do that!
In my experience, downgrading to 6.10.4 (from 6.10.9) did not resolve the issue. I still get the admin page login loop on Mac Safari. However, what has worked for me, both before and after downgrading, is to simply use a Safari Incognito window. I am able to login with no issues that way.
skwiggly wrote:In my experience, downgrading to 6.10.4 (from 6.10.9) did not resolve the issue. I still get the admin page login loop on Mac Safari. However, what has worked for me, both before and after downgrading, is to simply use a Safari Incognito window. I am able to login with no issues that way.
I'm not familiar with Mac of Safari, but that typically means you saved an incorrect password in the browser (maybe an old one you've now changed).
Sandshark Yes, I did have the correct password saved in Safari (technically, in the Mac Passwords app). But I just now deleted it, and re-deleted all browser storage, and the admin login loop issue is still happening (on 6.10.4).
So those of you that have downgraded to 6.10.4, do you have to enter your password manually every time? Because this would be the same end result as using a private/incognito window with 6.10.9.
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