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Re: rn104 updated to 6.4.0 and possible solution to random lock-ups
Hello,
After more than a month without my NAS (NAS constantly locking up).
6.4.1 RC1 did the charm.
I did a factory reset in 6.4.1 RC1 and No more locks up.
I see when the system would hang up, it freeze for about 1 or 2 seconds but then it comes back alive.
I tried with transmission downloading + reloading my data via FTP + resynching data + reading video from smb share and it all worked without the NAS locking up.
Re: rn104 updated to 6.4.0 and possible solution to random lock-ups
Thought I'd jump back in here briefly. I have had no problems at all on both my RN104 ever since I went back to 6.2.5 almost a month ago. Shutdown has never been reliable even in 6.2.5 and I had pulled the power cord many times after 5 to 10 minutes of "shutting down" without having to resync. I can't tell you what to do - go the RC or back to 6.2.5, but 6.2.5 has served me well since day one and continues to be solid after downgrading from 6.4.0.
Re: rn104 updated to 6.4.0 and possible solution to random lock-ups
I've got a RN104 on 6.4.1RC and it still locks up. I created a seperate thread for my issue because I didn't realize this was such a huge problem. Is this something that everyone is just waiting out? This is my first ReadyNAS product and my first "stable" update issue on any device. Betas sometimes come with unforeseen chaos, but stable release bugs are not normally this severe.
Alternatively, I'm still in the return window for my retailer. Should I swap this unit out for one that is not so issue prone? A quick search of the forum shows a lot of struggle with the 104/102 units over the years. Any advice/input/suggested solutions would be much appreciated.
Re: rn104 updated to 6.4.0 and possible solution to random lock-ups
Update: Yesterday's problem appears to be solved. 6.4.1RC didn't fix my issue, and it seems to have fixed everyone else's issues so I started to troubleshoot other possibilities. Last week I rotated in a 10 year old disk and it didn't cause any problems until it caused a LOT of problems all at once, so my mind didn't immediately go to that disk. Apparently it was falling behind the rest of the array and causing the RN104 to lock-up. None of my disks have ever been on the "compatability list" and this has never caused me any isses, but for some reason this old drive doesn't play well with the others. It is similarly spec'd, so I'm guessing that it is experiencing some kind of hardware failure that SMART isn't able to pick up.
My appologies for being so alarmed while my crisis was full-swing, and my thanks to all of you for providing such helpful explainations of your issues and solutions. This allowed me to narrow my issue down without waiting on phone support for 11 more hours.
With four fresh (and matching) disks in play, the 6.4.1RC is working well now and moves tons of data with no lock-up.
Re: rn104 updated to 6.4.0 and possible solution to random lock-ups
BrianL, i'm hesitant to upgrade. I think i was one of the first to go to 6.4.0, and i totally regret that. The downgrade to 6.2.5, and the restore afterwards were a real PITA...
Re: rn104 updated to 6.4.0 and possible solution to random lock-ups
Hi michaelarnauts,
Using the latest Firmware will let us know (NETGEAR and affected users) if it addresses all the issues encountered on the previous 6.4.0 Firmware. It could also help generate a fix in the next Firmware release if the said issues are still being experienced.
