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Forum Discussion
AFP "connection failed"
Hiya,
Did a customer install a few months ago with:
- ReadyNAS Duo.
- Seagate FreeAgent backup drive.
- Buffalo WZR-HP-G300N routers.
- iMac
- Thinkpad
Duo has both CIFS and AFP on. The iMac was just fine connecting via AFP. I also used the Time Machine function to backup the iMac.
Customer called a few days ago saying Time Machine was throwing errors so I went to check it out. I saw that AFP in Finder displayed "connection failed". Attempts to connect with finder or command-k got me "incorrect username and password". I changed the password to "1234" just in case I was mistyping but no joy. CIFS access worked fine. As a workaround I switched customer to CIFS.
Since Time Machine uses AFP, that functionality was broken.
Updated Duo to latest firmware and ran system update on iMac. No difference. Tried deactivating TM and AFP on ReadyNAS, rebooting it, reactivating. Did the same in various combinations. No joy.
I have read of other users having similar issues at various times.
Any help is appreciated. Have sent logs to the specified address attn. Captain Solo.
Sidebar: Made aliases for the "CIFS shares" on the iMac desktop. At startup I get a garbled terminal-like window, one titled with the name of each alias. Does not affect functionality. Why is that?
Did a customer install a few months ago with:
- ReadyNAS Duo.
- Seagate FreeAgent backup drive.
- Buffalo WZR-HP-G300N routers.
- iMac
- Thinkpad
Duo has both CIFS and AFP on. The iMac was just fine connecting via AFP. I also used the Time Machine function to backup the iMac.
Customer called a few days ago saying Time Machine was throwing errors so I went to check it out. I saw that AFP in Finder displayed "connection failed". Attempts to connect with finder or command-k got me "incorrect username and password". I changed the password to "1234" just in case I was mistyping but no joy. CIFS access worked fine. As a workaround I switched customer to CIFS.
Since Time Machine uses AFP, that functionality was broken.
Updated Duo to latest firmware and ran system update on iMac. No difference. Tried deactivating TM and AFP on ReadyNAS, rebooting it, reactivating. Did the same in various combinations. No joy.
I have read of other users having similar issues at various times.
Any help is appreciated. Have sent logs to the specified address attn. Captain Solo.
Sidebar: Made aliases for the "CIFS shares" on the iMac desktop. At startup I get a garbled terminal-like window, one titled with the name of each alias. Does not affect functionality. Why is that?
18 Replies
Replies have been turned off for this discussion
- Try removing all entries related to the Duo from the Keychain - then reboot the mac and try setting up again.
sphardy wrote: Try removing all entries related to the Duo from the Keychain - then reboot the mac and try setting up again.
Thx for the advice. I tried that already though.- So you cannot connect at all to the Duo over AFP - with any username/password? And you have no entries at all in the keychain related to the Duo? What if you enabel guest access to a share - can you access that over AFP?
sphardy wrote: So you cannot connect at all to the Duo over AFP - with any username/password? And you have no entries at all in the keychain related to the Duo? What if you enabel guest access to a share - can you access that over AFP?
Correct.
Guest access throws the same error.- What version of Mac OS X is your Mac running?
mdgm wrote: What version of Mac OS X is your Mac running?
Bought a few months ago, so should be Snow Leopard. As mentioned have applied all updates.Starlionblue wrote: Correct.
Guest access throws the same error.
Then you need to contact tech support - something is fundamentally wrong so maybe they can login and take a looksphardy wrote: Starlionblue wrote: Correct.
Guest access throws the same error.
Then you need to contact tech support - something is fundamentally wrong so maybe they can login and take a look
Yeah. I hope they can see something from the logs. Unfortunately the customer is waaaaaaaay out in the boonies and it's a major pain in the bum-bum to get out there.- Something just came to mind - do you have SSH access to the Duo?
There was an issue some time ago regarding setting up AFP shares that showed very similar symptoms. The cause was a missing symbolic link on the NAS and recreating the link fixed the issue. If you have SSH access you could take a look (if you're comfortable with linux commandline) sphardy wrote: Something just came to mind - do you have SSH access to the Duo?
There was an issue some time ago regarding setting up AFP shares that showed very similar symptoms. The cause was a missing symbolic link on the NAS and recreating the link fixed the issue. If you have SSH access you could take a look (if you're comfortable with linux commandline)
I could, I suppose, set that up. However the NAS was not "touched" between my setup and the malfunction. I am 100% sure the customer never logged into the interface. So it would seem unlikely this link just disappeared. Or?
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