Reset VPN Lite client license - new laptop

[AAS]

Need to reset my VPN Lite Client license.  I'm unable to activate it on my new laptop after I followed the instructions to remove it from my old laptop.  Thank you in advance for you assistance.

-Chris

[JohnC_V · Accepted solution]

Hi AAS,

Welcome to our community! 🙂

Please send the VPN License to me via pm so that we can forward it to the engineering team and have it reset.

Regards,

[JohnC_V · Accepted solution]

Hi AAS,

Welcome to our community! 🙂

Please send the VPN License to me via pm so that we can forward it to the engineering team and have it reset.

Regards,

[JohnC_V]

@AAS,

I would like to have a follow up on this thread if you were able to send the license key?

Regards,

[AAS]

Yes, thank you for the follow up. I was able to open a support ticket and was advised the key has been reset. I'm awaiting to get access to my client's laptop to confirm. Thank you for you assistance.