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CAPRDN's avatar
CAPRDN
Aspirant
Aug 09, 2015
Solved

WNDA3100v2 works intermittently with windows 10

My N600 Wireless USB adapter, which has worked great for a couple of years on Windows 8.1, keeps turning off after the upgrade this week to Windows 10.

 

I downloaded the latest version of drivers from Netgear WNDA3100v2-V2.2.0.5 and installed WNDA3100_SW_V2.2.0.6_Setup_STALONE

 

It works for a few minutes and then cuts out. Any suggestions?

 


  • KMccart wrote:

    I am having the same problem with mine as well. The driver version it says I am using is 5.100.68.29 from the date 10/13/2010 even though I redownloaded the device driver utility today and ran it. Under the "events" tab of the device information it also has a message saying it requires further installation. It shows that a device install was requested today but I am guessing it didn't properly update?


    I finally gave up on trying to get the Netgear to stop dropping the connection. Everything I read on the web said to wait for better drivers and in the meantime convert back to Windows 8.1. 

     

    Before I did that I went to Staples and bought the Linksys AC1200. They said I had 14 days to test it and return it if necessary. Well it has been a few hours and no dropped connection! Perhaps it is the AC protocol vs. the older one with the Netgear and how it communicates with my Apple router. Not sure but so far so good! I will update this post if/when the connection drops but for now my fingers are crossed! If it works it is worth the extra bucks for a new adapter.

35 Replies

  • "I downloaded the latest version of drivers from Netgear WNDA3100v2-V2.2.0.5 and installed WNDA3100_SW_V2.2.0.6_Setup_STALONE"

     

    I just checked to see which driver is actually being used. It is a Netgear driver dated 3/2/2015. It is driver version 5.100.148.6

     

    If anyone is using the N600 Wireless Adapter and it is working with Windows 10, let me know if your driver version is different from what I am using.  Thanks.

    • KMccart's avatar
      KMccart
      Aspirant

      I am having the same problem with mine as well. The driver version it says I am using is 5.100.68.29 from the date 10/13/2010 even though I redownloaded the device driver utility today and ran it. Under the "events" tab of the device information it also has a message saying it requires further installation. It shows that a device install was requested today but I am guessing it didn't properly update?

      • CAPRDN's avatar
        CAPRDN
        Aspirant

        KMccart wrote:

        I am having the same problem with mine as well. The driver version it says I am using is 5.100.68.29 from the date 10/13/2010 even though I redownloaded the device driver utility today and ran it. Under the "events" tab of the device information it also has a message saying it requires further installation. It shows that a device install was requested today but I am guessing it didn't properly update?


        I finally gave up on trying to get the Netgear to stop dropping the connection. Everything I read on the web said to wait for better drivers and in the meantime convert back to Windows 8.1. 

         

        Before I did that I went to Staples and bought the Linksys AC1200. They said I had 14 days to test it and return it if necessary. Well it has been a few hours and no dropped connection! Perhaps it is the AC protocol vs. the older one with the Netgear and how it communicates with my Apple router. Not sure but so far so good! I will update this post if/when the connection drops but for now my fingers are crossed! If it works it is worth the extra bucks for a new adapter.

  • I'm sorry to say that I am having the same problems.  Just upgraded to Windows 10 last weekend from Windows 7.

     

    My WNDA3100v2 kept randomly losing access to the default gateway or stopping altogether.  I have upgraded the driver to 5.100.148.6 and still no luck.

     

    Going to troubleshoot some more tonight.  I'm wondering whether it has something to do with the USB drivers after doing some further googling.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi aneedham,

       

      Make sure firewall or antivirus is disabled when doing testing. If it works then try to check how to excempt the adapter on your antivirus or firewall.

       

      Regards,

       

      JamesGL

      Community Team

  • I think I have solved this, on my machine anyway. I uninstalled all the drivers and reinstalled the Windows 8.1 drivers. I unticked "Allow the computer to turn off this device to save power" box on Device Manager/Network Adapter/Power Management.

     

    Hope this helps.

    • Bhankhai's avatar
      Bhankhai
      Initiate

      Definitely works. Five hours uptime with constant use and no drops at all.

      • BaJohn's avatar
        BaJohn
        Virtuoso

        Still unsure why there are different versions of the software available.

        Obviously no one from Netgear reads these posts.

         

        Made a decision to rebuild my PC from scratch.

        Disillusioned.

    • Alibkm's avatar
      Alibkm
      Aspirant

      Thanks so much Bhankhai, I unticked this box in Device Manager and my device has worked perfectly since without stopping.  I did NO uninstalling/installing of drivers.

       

       

  • Hi all. New member with a huge problem. Wireless adapter WNDA3100v2, updated to windows 10, the adapter stopped working, so I downloaded and installed genie 2.2.0.5, wont run. Tried to uninstall, wont. Tried to uninstall in safe mode, wont. Tried to uninstall driver from device manager under network adapters. After uninstall, tried go run stand alone 2.2.0.6, same thing. So right now, I have genie installed and cant get it uninstalled, and ehen o go to device manager, try to load the driver manually, i get a timed out error. First, how the hell do I get genie uninstalled?
    • Culprit's avatar
      Culprit
      Aspirant

      Very like what happened to me.  I then deleted the software for the adaptor using windows manager. and then installed 2.2.0.5 (including genie! and drivers!)

      and after then plus doing a troubleshooting by the OS, it allowed me to attempt to connect after entering the password.  Works fine ever since.

       

      culprit

      • Culprit's avatar
        Culprit
        Aspirant

        Removed software of drivers using device manager (adaptors) un-install.

         

  • I may not have been clear. I COULD NOT uninstall the genie software at all. Could not uninstall using device manager or windows Programs. I WAS able to uninstall the adapter driver from device manager, but reloading the updated stand alone driver still did not work. Since I was unable to get online, letting windows look for a driver was not an option. When trying to uninstall the updated genie software, I got nothing but errors, stopping the uninstall. Since the buggy upgrade left me with no way to get online and find a solution to uninstall the bad update,  I had no choice but to revert back to Windows 7 Pro through the Windows 10 revert back option, to see if I could get my adapter working again. That was worse, as Windows 10 revert option is still very buggy. I got back Windows 7 Pro, but had no mouse or keyboard drivers loaded. Basically  dead in the water. So I had to wipe the HD clean, and do a clean install of Windows 7 Pro to get things back to normal.  Now I'm trying to get Windows update to work properly and recognize my free update back to 10 at some point. 

  • Thanks Bhankhai, worked like a charm and no messing with drivers necessary.

    For those who haven't tried, this is definitely worth a shot. It's the only real solution I've found.

    Right click the start menu button >

    Open control panel >

    Hardware and sound >

    Device manager >

    Right click "NETGEAR WNDA3100v2 N600 etc" >

    Properties > 

    "Power Management" tab > 

    Uncheck "Allow the computer to turn off this device to save power"

     

    I'm pretty sure this is a new feature with Windows 10 so it makes sense that this would be causing most (if not all) of the problems.

    • Alibkm's avatar
      Alibkm
      Aspirant

      Exactly!  I did this a month ago and have had no problems since.  Very clearly explained. Everyone with this problem should READ THIS!

    • Culprit's avatar
      Culprit
      Aspirant

      not my issue quite...It wasn't working cept intermittantly until I loaded the drivers/software properly. (duh) And it isn't the power up option you relate to here.  But now when I bring the system

      up, it doesn't seem to connect automatically.  But if I connect manualy thereafter, it connects and works fine until I shut down/sleep the computer.  Then has the same issue when I start it up again.

      tsk!  I do have it set to connect automatically.... 

      • BaJohn's avatar
        BaJohn
        Virtuoso

        My system is now stable under Windows 10 Pro (64bit),

        Info via Device manager,

        Right click "NETGEAR WNDA3100v2 N600 etc" > Properties > 
        "Power Management" tab > "Allow the computer to turn off this device to save power" is unchecked.

        "Driver" tab shows Driver provider Netgear, date 02/03/15 and Version 5.100.148.6

        "Driver Details" button gives 6 files of which the first 4 starting 'bcm" and

        are provider 'Broadcom Corporation' and Version 5.100.148.6.

         

        Is this what most people have?