× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: Barely works

sinusoid
Aspirant

Barely works

It worked perfectly at my old house. Moved it and it is extremely slow in everytjingf it does. Had to go through the setup numerous times, and even did a factory reset on it. Set it up in the same room as my router, it when I moved it to another room any connection speed is very sluggish before it cuts out. I can't connect to it at all after that. Phone has perfect wifi connection in the same spot.

Any suggestions? I updated the firmware, but that didn't change anytning.
Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 1 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Barely works

Hello Sinusoid

 

Have you tried to change the wireless channel?


DarenM

Message 2 of 5
sinusoid
Aspirant

Re: Barely works

On my router or range extender? Wifi on other devicces works fine from the router, but the extender can barely connect, and when it does the hardline connection from it is verybweak
Message 3 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Barely works

On the router.

 

DarrenM

Message 4 of 5
sinusoid
Aspirant

Re: Barely works

Even though all other devices do not have the connection issues, even in the same location?
Message 5 of 5
Discussion stats
  • 4 replies
  • 799 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series