EX7000 needs reboot every 2 days to maintain speeds
Hi everyone,
I have an EX7000 connected with Fastlane to an R7800. It works "great" other than the fact that every 2 days or so I have to reboot it to get my full speeds back.
R7800 is connected to AT&T modem with Fiber 1000 service. One computer is connected via ethernet to EX7000 and normally it will achive between 400-500mbps on Speedtest. After a couple days it seems to peg at around 280mbps. Never goes above that no matter what server I test with. Reboot, and it's immediately back to 400-500 until it eventuially slows down again.
EX7000 and R7800 are both using latest firmware.
Any ideas what could be causing this? It's 100% reproducible.
Re: EX7000 needs reboot every 2 days to maintain speeds
WiFi link speeds are negotiated, and will change if either side sees the quality of the signal drop a bit. 280 mbps of throughput is still a fast speed, and I suspect that the router (and the extender) are just taking a conservative approach to upspeeding the link again.
The next time you see the speed drop, try turning off the router wifi for a minute and then turn it back on again. See if that also increases the speed again.
Re: EX7000 needs reboot every 2 days to maintain speeds
Thanks for responding but this doesn't seem to be the case.
It just happened again (limited to 280). I rebooted the R7800 router. Same - 280. Then I rebooted the EX7000 and it's at 460.
Also bizarre is that the, by comparison, cheap TPlink TEW-800 that I used to have in here never had this problem. It wasn't as fast, but never had speeds as poor as 280 and also never needed to be rebooted.
Netgear has asked me to exchange the unit (with no advance replacement unless at my expense - service is truly awful - I dont' know why I keep buying Netgear products)), yet I'm highly sceptical that this is some hardware problem that will be solved with a different unit.
Re: EX7000 needs reboot every 2 days to maintain speeds
Thes are measured throughput stats using speedtest.net. EX7000 is connected via 5ghz and the computer I'm using to test is a desktop connected via ethernet to EX7000. The only wireless link in this particular chain is the 5ghz link between the EX7000 and the R7800.
Just tested today with the old firmware and so far so good but probably won't have a real result until tomorrow as it seems to be about two days before it slows down to around 280mbps.
Re: EX7000 needs reboot every 2 days to maintain speeds
I'm curious what you found out because I have the same problem. I just happened to do a firmware update to the EX7000 at the same time I connected my new R7800 therefore I'm not sure which one is creating the problem. On some occasions the EX7000 simply reboots all by itself for no apparent reason. I never had these problems when I was running R7000. I'm going to guess it's the firmware update. Thanks for letting me know what you find out.
Re: EX7000 needs reboot every 2 days to maintain speeds
I wound up rolling back the firmware version and it's working flawlessly again. I found others online that started having problems with the newest firmware version and things corrected themselves when going back to the one ending in 66
Re: EX7000 needs reboot every 2 days to maintain speeds
(Sorry late in replying)
Unfortunatley rolling back to previous firmware did not change the behavior. I'm now back to latest firmware and still with same behavior.
Summary:
2 days (tops) until speed caps at x% of max. Reboot of EX7000 fixes it every time. Reboot of R7800 router has no effect.
Also, I have no dropouts, disconnects, unexplained reboots or any other unwanted beahvior. Everyhthing works great...until it doesn't (slow speed)...and then it needs a reboot. It works great expect for this one (arguably major) thing.
(TEW-800 in same spot on same network didn't have this problem (but was limited to lower max speed overall)
