NETGEAR AC750 Wifi Range Extender not working

[michellen97]

Hello! I've had my NETGEAR AC750 Wifi Range Extender Model EX3700 for about 9 months. It is only used for connecting the LAN cable to PS4 or a laptop. Suddenly today it stopped working even after a factory reset. No signs of life from it. Any suggestions? Thank you!

[plemans]

Any of the led's lit up? If so, which ones/color/solid/blinking?

If none light up, i'd start the rma process. Click mynetgear at the top, register an account and then the device. from there you can start the rma process. 

[plemans]

Btw, there is an on/off button. I know it sounds stupid but you did turn it on?

[michellen97]

None of the lights are blinking.  Will make a ticket for replacement.   Thank you for your response!

[michellen97]

I tried on/off button and factory reset.  Nothing.  Thanks for your response