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NETGEAR Wifi Extender 6120 Connects but says "No internet Connection"
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NETGEAR Wifi Extender 6120 Connects but says "No internet Connection"
My family and I went to the beach and brought our Wifi extender because we know that the network they have here is terrible. We plugged the Wifi extender in, and went through Netgear Genie, and we all connected to the Extender Network. That night, we unplugged the Netgear extender, and plugged it back in, but when we connected to the extender network on our phones, it connected, but said "No internet connection". The extender had all green lights lit, and we have been trying desperately for the past day to get this issue fixed. Also, we cannot connect to the parent network of the extender network. Oddly enough, our computer connects to the parent extender network, and when we try to connect to the extender network, it says "No internet connection", but when we run diagnostics, at the end, the wifi connects. I'm not sure what the issue is, but we can't access the router of the parent wifi network as we don't know where it is (I'm not sure if this is an issue). Thanks!
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Re: NETGEAR Wifi Extender 6120 Connects but says "No internet Connection"
Hi @Godzilla12345,
Welcome to the community!
1. What is the firmware version of the extender?
2. Did it initially work after you went through the setup?
3. Have you tried resetting the extender?
Regards,
Dexter
Community Team
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Re: NETGEAR Wifi Extender 6120 Connects but says "No internet Connection"
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Re: NETGEAR Wifi Extender 6120 Connects but says "No internet Connection"
Hi @Godzilla12345,
Ideally, the extender should be in a location where it still gets a good signal from the main network for it to be able to re-broadcast the Internet connection. Also, when you have your devices connected to the main network, is the Internet connection and wireless signal stable?
Regards,
Dexter
Community Team
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Re: NETGEAR Wifi Extender 6120 Connects but says "No internet Connection"
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