Just bought this extender. Needed it because couldn't get automated blinds to access internet. Still blinds not installed; will be installed end of month.
2 questions:
How do I know this extender is really working?
The 3 Antennae keep falling down. I have them screwed in, etc., but I point them outward and they just fall over!
I'm new at this. So please help with not so technical response. Please HELP!
Did you tried setting it up using WPS or browser method? For antenna, ensure it was screwed in properly but not too hard since it might damage the threads to which you are screwing it to the device.
Scan and connect your devices to _2GEXT or _5GEXT network which is your extender's network to see if it works. Also, ensure 2.4 and 5GHz LEDs on extender is Green which will indicates that extender is connected to your router. For antennas, see if you can make them stay in a position.
Re: Nighthawk AC1900 Model EX7000 SN 46D57C7FA2717
thanks. there no lights on. i powered it off and then on. there are now green lightes. I recall, when I initially set it up, there were green lites. However, they had since gone off and I didn't realize that until your response. Why would they have gone out? I did move it and so pulled the plug out. Could that have done it? So green lites and it's working. But how do I find out if it's really helping here in the house and actually extending the signal for me?
I'm really getting sick and tired of these antennae falling down. I wrote to Netgear support about it the same day I originally started this thread. But haven't heard a word back. do you think I should get a replacement?
