WN3100RP : Wifi password not being recognised

[pam13]

Good morning,

I have installed correctly the Wifi extender twice ; and twice, several days after, the connection to my devices is not being recognised anymore : I can see the network (_EXT), but am being ask for the password again, and when input, the password is not being recognised.

Can u pls help me? thank a lot !!

[DarrenM]

Hello Pam13

Are you on the latest firmware if not I would log into the extender and update the firmware.

DarrenM

[pam13]

hello. thank you for your answer.

how can I know which firmware is currently there? and can u please tell me how I can log into the extender and update the firmware.

Sorry I am not an IT expert.

Thanks for your help in advance

[DarrenM]

Hello Pam13

You will want to log into the extender by going to www.mywifiext.net then under maintenance you should see firmware upgrade. Here you can select a file from your pc to upgrade the firmware you will want to download the firmware before hand which I linked the page below.

http://kb.netgear.com/app/answers/detail/a_id/26994?cid=wmt_netgear_organic

DarrenM