Wrong password error for extender

[JoeyJayDee]

I have connected my extender to my wifi network via WPS. I have been able to connect one device to the extender network using the network password. When I try to connect other devices, such as iphone, i get incorrect password error message.

I have factory reset the extender multiple times.

[plemans]

Have you tried installing it using the installation assistant and not wps? 

That's the first thing I'd try. 

[JoeyJayDee]

Thanks, but how do I find the installation assistant?

[plemans]

option 2 in the install guide goes over it. 

https://www.netgear.com/support/product/WN2000RPTv2.aspx