× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.

Start a New Discussion

Start a New Discussion

Orbi WiFi 7 RBE973
Reply

ac1900 extender causing internet to be slow

agrays07
Follower
Follower
‎2021-10-17 06:03 PM
‎2021-10-17 06:03 PM

ac1900 extender causing internet to be slow

Hi, I just recently switched internet providers, and when I got new internet and plugged the extender in, it was making devices in my household lag and the router link is off which is weird because my router and modem are in the other room across from my room. But when I unplug the extender everything goes back to normal with no lag on any devices whatsoever. Can yall help me with this

Model: EX6400v2|AC1900 WiFi Mesh Extender Essentials Edition
Message 1 of 2
0 Kudos
Reply
plemans
Guru Guru
Guru
‎2021-10-18 06:07 AM
‎2021-10-18 06:07 AM

Re: ac1900 extender causing internet to be slow

1. what modem/router did you replace it with? 

2. how did you setup the EX6400? using WPS or using the installation assistant? 

3. what firmware is onthe extender? 

Message 2 of 2
0 Kudos
Reply
Discussion stats
  • 1 reply
  • ‎2021-10-17 06:03 PM
  • 350 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7