× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

cannot connect extender to router

mistymarley
Follower

cannot connect extender to router

my extender will not connect to my wireless router. i went through the steps from the manual, my router link light is on but it will not connect to the new extender wifi that i set up, it keeps saying that it is th incorrect password. i have tried to restore my factory settings but i cannot get back the netgear_ext network, it just has the new wifi that i set up, in the installation process. does anyone know how i can reset things and start over. 

Model: EX6100|AC750 Dual Band WiFi Range Extender
Message 1 of 2
plemans
Guru

Re: cannot connect extender to router

Have you tried hard wiring into the extender? And by that I mean attaching a ethernet cable to the extender and the other end to your computer. then log in via mywifiext.net . default log in is admin and default password is password. try going into the extender from this route to connect to your extender and set it up. 

You don't say what model linksys router you're connecting to. If it has bandsteering, make sure its disabled for setting up extenders. 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 609 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series