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gina77
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Intermittently Dropping Internet Connection-C6300/AC1750

This past weekend I replaced my old Netgear cable modem/router with the C6300v2. (The old one worked perfectly fine, but it was about 7 years old and I thought it might be time to replace it.) Unfortunately, with this one I periodically lose my wifi connection on my Windows 10 laptop computers and on my Android cell phone. However, it doesn't seem to cause any interruption in streaming on my TV using a Roku. Sometimes I can go hours without the wifi dropping, other times it will happen several times per hour. All the lights on the modem/router remain green and steady when this happens. Occasionally, the wifi will reconnect on it's own, but I often have to manually reconnect. Restarting the modem doesn't solve the problem.

 

Looking through this community, it looks like many people have experienced a similar problem with this device. Has anyone found a solution? Thanks.

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
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