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IOS Apple Devices Dropping
I have WAX625, WAX610, & 605. For a number of months now, my IOS devices continue to drop their WIFI and then takes 2-5min to reconnect. I originally had Load Balance and Remove Sticky Clients configured. I have put everything back. Firmware on the AP is 10.8.13.2 I am a technical guy and I feel I have tried all the other things that have been mentioned in posts that sort of sound like mine. I think this is only happening on my 5/6ghz SSID. I Have a SSID for 2.4 and one for 5/6. Any suggestions? Anyone else seeing this? Im so frustrated that I'm looking at a different vendor for the house. I am managing these in Insight.Account switched to trial mode despite having a valid subscription
My account was converted from my annual Premium support subscription to Trial mode w/o any notice or explanation. I've submitted a ticket but support sucks. No one there seems to know what to do. This happened in conjunction with some back end maintenance that happened around July 6th. Did anyone else experience this and how were they able to get this resolved?WAX630 Firmware issue 10.2.0.16
My network just updated it's firmware from 9.x to the new 10.2.0.16 and I have been having many issues with devices no longer connecting/staying connected or being able to access the internet through the WIFI. Nothing else in the system has changed other than the firmware . Range has been decreased, speed tests also sometimes don't work now as well. I did not enable any of the new features and confirmed the Power Saver is off through Insight. I seemed to have some partial success by turning off, and back on the individual SSIDs. This is happening to multiple VLAN s and SSIDs coming through these WAPs. Is there a way to roll back the FIrmware using the Cloud Portal or do I need to reflash each individual unit to the older firmware. Was working fine prior to the firmware update... Will rolling back disable my Insight Cloud Portal?
