NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Router
31 TopicsCannot access my router settings (log-in) in any way (factory reset'd several times)
Hey everyone, before I start I want to apologize if this is not the correct section to post this thread. The router I currently own is this one (click here) and I simply cannot access my router settings (routerlogin.com or 192.168.1.1) I do get the text box to input my username : password but all the login infos I've looked up in google won't work. Text Box I get to see. I tried multiple sites to check for login info and none work, one of those being this huge "2018 updated" list: https://www.lifewire.com/netgear-default-password-list-2619154 At the beggining I thought it could be my router messing stuff around because sometimes I got a message saying "Your conenction is not secure" so I tried on MS Edge and then on Firefox, no luck either. I decided to contact ISP, blah, blah, for security reasons they cannot give me admin : password (not sure why?) [My ISP provided me this Netgeat router, I didn't buy it by myself]. Anyhow I did not care about what they said because I used to have TrendNET router and could access to my router settings with no interference from them; the next big step I did was holding the little "factory reset" until the power light started to blink (Not sure if it's held more time it might do something). After factory reset I got the default SSID and PW of the network, I logged in, and had to "log-in" to the network, the only thing it said was the SSID and PW I already knew and 2 buttons, one was to print all the info and the other one to proceed and "activate" the internet. Tried all the possible combinations of admin : password after factory reset and no luck either, no I'm stuck with a SSID called "SureWest-f1" instead of the custom SSID I want. I remember once after a while (because I gave up and submitting a live chat here required a proof of purchase which I don't have because like I mentioned before, my ISP gave this to me) I remember attempting to factory reset it again like 4+ times, and only ONE of them allowed me to access the router info, I had like 3 options to choose, continue with net, configure settings, etc. (instead of the print thing screen I mentioned before) but amazingly unlucky me something happened and after settings everything I wanted, the save button or whatever it was simply didn't work, didn't have connection anymore, had to factory reset again and since then I haven't ever been able to access my router settings apart from that lucky try. (Not exactly sure WHAT I did that one time, maybe I held the factory reset button longer? Who knows..) I'd really like to access my router settings to change SSID how I want, custom password, and doing some port-forwarding. Please any help is appreciated, my ISP just won't help me, they're limiting me what to do with my OWN router.SolvedSetting up EX7000 access point without wiring it to the router?
I’m not too tech savvy but from what I read you set the EX7000 up as an access point and connect it to the router using the Ethernet ports. However that’s not what I want exactly. I was wondering if I can connect the extender to the CAT6/Ethernet port(not sure what the correct name of port on the wall is called) on the wall in my room upstairs instead of hardwiring it to the router. The router is downstairs in my brother’s room. Our routers connect to the internet via CAT6 ports instead of coax since the ONT box in our garage acts as a modem (according to the Best Buy employees I’ve talked to). So instead of having a modem connected via coax and a router connected to the modem, we just plug in the router with out the need of a modem device. So I was hoping I could just do the same with the extender and not it connect to the router wirelessly or have it hardwired to the router itself.990Views0likes1CommentI need remote support from NETGEAR for a R7000
My nighthawk router was hacked The IP address changed to 10.0.0.1 It’s name is now local host I renamed the networks and changed the passwords through The router login Then I was unable to access the router login again I did a hard reset on the router and the old router names came back in the Genie App but the new router names still appear in my network settings on my iPhone 7 I have done both a Network reset and a hard reset and we set up of my iPhone I can’t load the latest update because I can’t connect to the network I am in need of remote support from net gear to walk me through getting my device set up and secured again When I tried to sign up for support I get stuck in some kind of a loop and I need to either no the local office in St. Paul or Minneapolis Minnesota that will provide a check to service me or the location where I can find a check to buy a support contract and get support for my product1.3KViews0likes2CommentsNetwork extender as wireless access point EX7000
Tried to purchase a router but was sold a network extender. I was able to set it up as a wireless access point. It seemed to be okay but now we are having intermittent issues with connectivity on one computer and the name doesn't show up on another computer. Is this because it isn't an actual router. Should I go purchase a router?2.5KViews0likes1CommentGenie Login
So I'm not getting money extorted from me, I'm trying to rename my 5g feed via network Genie. I can login to genie when I'm connected via 2g and have renamed this network. I use my iPad and when I try to login to change the name and password on 5g,, I get an error message : (login failed, router failed to respond with expected results.) thanks in advance for the help.25KViews0likes2CommentsCant login to openDNS from genie
My router is a DGN2200 A few problems - how do I know what version I have as it does not seem to say anywhere - does that mean that this version will not work with Genie? I managed to use the Genie App the first time I login in and changed the parental controls itbut now it comes back with the message "Netgear router not found or is not supported. Make sure that your mobile device is not connected to the router's guest network and the the iPv6 is not enabled" Okay so how do I know if I am connected to the "guest network"?? What is iPv6? Is my login what is written on my router? I am finding this really hard to navigate through please help4.5KViews0likes7CommentsNighthawk Router wifi will not connect to internet when cat6 are in the ports
I have comcast internet. Surfboard modem, nighthawk router. When the modem is connected to the router only wifi works corrcetly. If I try to connect and ethernet cord to any of the 4 ports on the back of the router, the wifi stops working. All the wifi devices remain connected (at least the iphones and ipads show they are still connected) but can't access any websites, thus not connected to the internet. Any suggestions on how to remedy this issue?Solved4.9KViews0likes4Comments