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Bad iOS/Apple Connectivity (solved) and Slow Speeds - Orbi RBR40 - FW v 1.10.1.2
I have owned the Orbi RBR40 home wifi system for approximately 3 weeks. Within the first 30 seconds of being connected I ran a speed test and it showed 150mbps up/down immediately after a ran a subsequent speed test which showed 20 mbps up/down. Since then, all speedtests across all wireless devices run between 5 mbps and 30 mbps up/down. Averaging about 20 mbps. Furthermore it seems like all of my apple devices that were not connected to the wireless network the very first time the Orbi was plugged in were unable to connect to the Orbi system when it was in router mode. I reset the Orbi, changed the SSID, tried connecting to a guest network, and toggled every single setting in order to resolve the issue. Finally, upon consulting these message boards, I took the advice here: https://community.netgear.com/t5/Orbi/FINALLY-got-the-ORBI-not-to-drop-connection/td-p/1223334 and changed my Orbi from Router to AP mode and these apple devices finally connected. At this point I guess I am comfortable not using the Router functions of the Orbi device, but this is still disappointing. Even after getting the apple devices to connect, I am still averaging about 20 mbps up/down accross my wireless devices. My average speeds are as follows: Wired Straight to ATT Fiber Router: avg 800 mbps up/down, peak around 960 mbps Wired Straight to Orbi Main Hub: avg. 600 mbps up, 750 mbps down , peak around 700 mbps up and 900 mbps down Wired Straight to Orbi Satellite: avg. 200 up/down, peak around 300 mbps up/down Wireless Avg: 20 mbps up/down, peak around 30 mbps up/down I think that the loss between Router and main hub is expected (actually probably pretty good) The loss from Hub to Satellite seems a little extreme, but I would reluctantly believe that this is normal The loss from hub/satellite to wireless device cannot be right and I don't know what the cause is. Again, I have toggled every setting on these devices and performed a Wireless Analysis on Mac to determine their suggested channels (2.4: 6,2; 5.4: 44). I am currently running 2.4 on channel 2 and 5.4 on channel 44, though I have toggled through all of them and havent noticed any significant difference. The wireless functionality on my ATT modem/router combo is disabled including all broadcasting functionality Also, i have enabled Beamforming and MUMIMO but don't notice any difference one way or another on the effect on speed. Finally, I initially purchased a router/1 satellite system and installed this, but was not getting the signal strength throughout my house. I acknowledge that this was my fault because I intentionally placed the satellite in an unrecommended location. Since then I purchased a third satellite and placed it in across the house from my router and dropped the power on each band down to 25%. I have a smaller house and was interested in getting the "hardwired" satellite functionality in my home office (close to the router). My speed issues existed prior to adding the additional satellite and since. Even with the power cut to 25% I get strong coverage throughout my home and at a consistent average speed of 20 mbps up/down. Just to make sure interference was not my problem i have run tests of each satellite independently and the router alone. Still looking at 20 mpbs up/down. If there are any suggestions on how to regain some of my speed I would greatly appreciate hearing them.NETGEAR Support is a JOKE! Terrible! Need help optimizing Nighthawk AC1900 C7000 for Mac.
Switched out the Comcast Arris Gateway for this new Nighthawk AC1900 Model C7000. Internet service has slowed down significantly. Called Netgear 3 times - waited over 45 minutes before I hung up. I did get through one time, but the rep must have cut off the call after 3 minutes. Tried to chat, but the chat operator was a jerk. All I want is a way to optimize the performance of this router on my MAC - maybe some steps to try and improve it. Anyone have tips?