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MacBook Pro Looses Connection -- Reconnecting Solves It
Hey guys; Just wanted to check in. My RBK50 with 2 sats is much more stable since the last firmware release. My last remaining problem seems to be with my Apple laptops. Connection dies at random (still connected, but no throughput). This might be tied to the Mac going to sleep -- still trying to sort that out. All I need to do to fix it is disconnect from WiFi and reconnect. Bingo. Just posting this in case it is helpful for support/engineering. Orbi guys -- it's been a rough couple of months, but I know your engineers are working like crazy to make things better. Please let them know that we appreciate the ongoing efforts. Thanks, Mark
C6300 MAC Addresses
I bought a refurbished C6300, so the serial# is removed from the Product Label. There was an insert in the box that said to go to the Advanced Settings and provide the ISP (Cox, in my case) with the serial# and MAC address from the Cable Information pane. I provided that MAC address to the ISP, but they couldn't see it. Taking a chance, I gave them the MAC address from the Internet Port pane, which happened to match what was on the Product Label, and it worked. Yesterday, I was without internet service, and through troubleshooting, I saw that the MAC address on in the Internet Port pane was different -- I compared it to the Product Label, and yup, they're different now. Anyway, getting the ISP to provision for this new MAC got me up and connected again. Why are there 2 MAC addresses on the device? Which one should the ISP be able to see? Why did the MAC for the Internet Port change? This device is really slow, from a boot perspective, but I like it. I'm looking for answers so that I don't have to return it. Thanks in advance.Bad iOS/Apple Connectivity (solved) and Slow Speeds - Orbi RBR40 - FW v 1.10.1.2
I have owned the Orbi RBR40 home wifi system for approximately 3 weeks. Within the first 30 seconds of being connected I ran a speed test and it showed 150mbps up/down immediately after a ran a subsequent speed test which showed 20 mbps up/down. Since then, all speedtests across all wireless devices run between 5 mbps and 30 mbps up/down. Averaging about 20 mbps. Furthermore it seems like all of my apple devices that were not connected to the wireless network the very first time the Orbi was plugged in were unable to connect to the Orbi system when it was in router mode. I reset the Orbi, changed the SSID, tried connecting to a guest network, and toggled every single setting in order to resolve the issue. Finally, upon consulting these message boards, I took the advice here: https://community.netgear.com/t5/Orbi/FINALLY-got-the-ORBI-not-to-drop-connection/td-p/1223334 and changed my Orbi from Router to AP mode and these apple devices finally connected. At this point I guess I am comfortable not using the Router functions of the Orbi device, but this is still disappointing. Even after getting the apple devices to connect, I am still averaging about 20 mbps up/down accross my wireless devices. My average speeds are as follows: Wired Straight to ATT Fiber Router: avg 800 mbps up/down, peak around 960 mbps Wired Straight to Orbi Main Hub: avg. 600 mbps up, 750 mbps down , peak around 700 mbps up and 900 mbps down Wired Straight to Orbi Satellite: avg. 200 up/down, peak around 300 mbps up/down Wireless Avg: 20 mbps up/down, peak around 30 mbps up/down I think that the loss between Router and main hub is expected (actually probably pretty good) The loss from Hub to Satellite seems a little extreme, but I would reluctantly believe that this is normal The loss from hub/satellite to wireless device cannot be right and I don't know what the cause is. Again, I have toggled every setting on these devices and performed a Wireless Analysis on Mac to determine their suggested channels (2.4: 6,2; 5.4: 44). I am currently running 2.4 on channel 2 and 5.4 on channel 44, though I have toggled through all of them and havent noticed any significant difference. The wireless functionality on my ATT modem/router combo is disabled including all broadcasting functionality Also, i have enabled Beamforming and MUMIMO but don't notice any difference one way or another on the effect on speed. Finally, I initially purchased a router/1 satellite system and installed this, but was not getting the signal strength throughout my house. I acknowledge that this was my fault because I intentionally placed the satellite in an unrecommended location. Since then I purchased a third satellite and placed it in across the house from my router and dropped the power on each band down to 25%. I have a smaller house and was interested in getting the "hardwired" satellite functionality in my home office (close to the router). My speed issues existed prior to adding the additional satellite and since. Even with the power cut to 25% I get strong coverage throughout my home and at a consistent average speed of 20 mbps up/down. Just to make sure interference was not my problem i have run tests of each satellite independently and the router alone. Still looking at 20 mpbs up/down. If there are any suggestions on how to regain some of my speed I would greatly appreciate hearing them.