NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

davidtv99's avatar
davidtv99
Aspirant
Jan 06, 2018

ReadyNAS 104 no accessible after to upgrade 6.9.1 and update PLEX

Hi all,

 

The first thing is to say thank you very much in advance for your help.

 

I have a RN104 since Nov.2015 with 4x6TB in RAID 5 (almost full) with both LAN connected with 2 IP.

I upgraded the software to 6.9.1 at the begining of December and it was working ok but at the end of Dec I upgraded the APP Plex and it causes a problem in my RN.

It is not accesible from any computer (Windows/Windows Explorer or Mac/Finder) it is visible but no accesible to any folder and also other folders are new in the root (admin, data and home) Plex is not detecting the Ready NAS Media Server and it is not possible to see nothing in Plex.

NAS is accesible in the Admin page and all disk are working ok and also accessible in RAIDar 6.3.0 

Ping from Mac with positive feedback.

No working in ReadyCloud - Message is NAS doesn't have connection.

 

What I have tried is:

-first to reinstall Plex before to be aware the NAS is not accesible (many times but not possible to install).

- I decided to reinstall Firmware from Boot Menu

- I reinstall 6.9.1 from admin page

- I dowgraded to 6.9.0 from admin page

- I upgraded to 6.9.1 from admin page

... but nothing worked

 

I really appreciate your help on this because a lot of info in my NAS I would like to preserve ... I am sending also the logs to the email.

 

PS. Sorry about my English (I am from Spain)...

 

22 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Your data volume is pretty much 100% full. I think this is your problem. You shouldn't let the data volume get this full.

    • davidtv99's avatar
      davidtv99
      Aspirant
      Thank you very much for your reply. Currently ReadyNAS has around 142 GB free although could be almost full as you mention. I will try during the weekend to reduce the data into the disk and come back with answer...
      Then other question comes to my mind which is can I extend memory more in the ReadyNAS? In theory 4x6TB is the maximum but I have USB ports free. I tried but it seems not possible.
      Thanks
      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        You could try replacing two of the disks in the NAS one at a time with higher capacity disks. Wait for the resync to complete before replacing the next disk.

         

        However I’d suggest making sure your backup is up to date first.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More