NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
mobile client
166 Topics
readynas 102 cannot connect to readycloud app
Hi, I have a netgear readynas 102, I know it's one of the older models but it worked like a charm until last week. First my pc would not connect anymore, then my mobile app, now the laptop app is not connecting anymore. The only way to connect to it is through my internet browser, but i cannot seem to download my files to store them succesfully elsewhere. Can anybody help me to safely download my files so i would not have lost 5+ years of photo's and digital work? I tried upgrading the firmware, it says i have the latest, yes it will not work. Thanks in advance!1.5KViews0likes3CommentsPhotos will not upload from my iPhone anymore.
I have uploaded almost all my photos in one morning it just stopped. It will no longer upload even though it says the drive. I’ve chosen the destination folder and it says “waiting for device.” Any help would be appreciated because I need to make sure they’re all backed up before I start deleting pictures
ReadyCLOUD App Notification Count
Hi, On my Android phone the ReadyCLOUD App (ver 2.0.4) has a number in a bubble above it, like there is some kind of notification, however opening the app I see nothing that needs attention and have been through all the menus and even into the folders on the NAS, even dragging on the screen down to refresh doesn't affect the count. The app connects to the NAS fine when it is running (thought I only have it powered up for a few hourse a day for backups) Today the number jumped from 13 to 25, how can I clear this number? and what is causing it? S ---- I saw the topic below posted previously and it's closed as solved, but I don't think the solution actually clears the issue + I couldn't get the count to go away using the Android Notification settings either. I don't want to just suppress the count or notifications (which appears to be the advice in the post), I want to clear it completely and reset the count. https://community.netgear.com/t5/ReadyNAS-Cloud-Storage/ReadyCLOUD-Androd-app-Vers-2-0-0-message-bubble/m-p/16625122.5KViews0likes5CommentsRN516 - Won't connect to ReadyCloud since 6.9.5 update
Since I've updated to FW version 6.9.5 I can't get the ReadyCloud App on either of my Samsung S9 phones or access my device via the ReadyCloud site. I appears, but says there are no volumes, and the app on the phones just time out and occasionally report an error. I've read several threads on similar but very dated topics which point to a leapP2P service that might not be starting that controls connection to the Cloud. I'm not sure how to force this service to launch on the device (I've tried restarting and shutting down and restarting with no change in behavior) as most threads state Netgear Admins have to login remotely and launch it. Anyone have any ideas?Solved4KViews0likes7Comments
ReadyCloud for Android - picture icon problem
Hi, I just noticed a problem when selecting my picture folder like "Device/Pictures". Somehow the picture icons does not corresponds to the actual pictures. This occurred after deleting some picture files. To get it working I had to "clear data" for ReadyCloud within Android, delete the folder files and enable a new backup. ReadyNAS 422 with OS 6.10-RC1. ReadyCloud 2.0.1 RC3 on Android 9 (Pie) on a Sony Xperia XZ1 Compact. Best regards, Ulf1.4KViews0likes1CommentOk da web ma non vedo files e cartelle dalle Apps Readycloud
Salve, ho appena resettato il mio router R7000 alle impostazioni di fabbrica in quanto mi ero dimenticato la password di admin. Purtroppo da quando l'ho resettato non riesco più a vedere dalle app Readycloud la chiavetta usb che avevo collegato. Dalla pagina del sito http://readycloud.netgear.com è tutto perfetto, vedo il router, leggo e scrivo in tutte le cartelle condivise, ma da app Readycloud su Win e su Android vedo solo il router. Su Win appare la chavetta usb ma non la posso aprire. Il router R7000 è ora configurato come AP ed accede ad internet tramite un modem fibra Tim. Temo che durante la configurazione automatica del R7000 il sistema possa aver impostato qualcosa di diverso, certo mi sembra strano che tramite il sito di Readycloud il problema non si presenti. Ringrazio per l'eventuale risposta.Solved7.1KViews0likes12CommentsReadycloud iOS not accessible from other apps
I file documents into ReadyCLOUD from iOS. But since recent software upgrades (iOS 11? ReadyNAS FW 6.9.0? ReadyCLOUD app?) it is no longer visible as an option to send the documents (but Dropbox, Google drive and OneDrive are, as well as QNAP's Qfile).4.6KViews0likes10CommentsREADYCLOUD android app not working but IOS & WNDOWS web applications are working fine.
READYCLOUD android app not working but IOS & WNDOWS web applications are working fine. i have tried in multiple android phones and the issue is same from last couple of months. I have done the disable and enable and connectvity with DHCP and IPv4 enabled , IPv6 disabled etc... I have tried all the possible scenarios and still the issue is same I have NETGEAR R8000P router (X6S). IOS & WINDOWS WEB BROWSER APPs are working fine. I am able to login to ready cloud and see the the content from ANDROID WEB BROWSER AS WELL. BUT NOT ANDROID APP. The NETGEAR Apps are loosing their standards these days.. I see lots of issues..1.8KViews0likes2Comments
