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New - RBK10/20/30/40/50 Series Firmware Version 2.7.6.6 Released
Release Date: January 13, 2026 Security Fixes: This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security Download links : RBK10 Series: https://www.netgear.com/support/product/rbk12 RBK20 Series: https://www.netgear.com/support/product/rbk20 RBK30 Series: https://www.netgear.com/support/product/rbk30 RBK40 Series: https://www.netgear.com/support/product/rbk40 RBK50 Series: https://www.netgear.com/support/product/rbk50 Applies to all primary and sub model series as well. Reminder: This series of Orbi models are EoL. So these updates are only for security fixes. No feature fixes or additions will be seen. Support and End of Service FAQ | NETGEAR Communities Firmware Update Instructions: To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page. Please navigate to the link below for step-by-step instructions on how to update your Orbi model system: Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities Be sure to update the RBS FIRST, then the RBR lastly. I HIGHLY recommend after the FW is loaded on the system and it's back to ready, power OFF all Orbi units and the ISP modem/ONT for 1 minute. Then back ON with the ISP modem/ONT first, then RBR then RBS. The best advise we can give people is to start a new config, power on one RBS and wait for some SOLID light or most often blue or magenta. And then add the RBS WIRELESSLY via the WebUI. Power off the RBS. Then rinse and repeat with any additional RBS(s). Pair RBS one at a time even if you have more than one. For ethernet connected RBS, after things come up wirelessly, you can move to wired backhaul but don't start with wired backhaul for those RBS that are ethernet connected. Wirelessly connect and sync RBS first before ethernet connecting RBS. NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too. A factory reset maybe needed if problems are encountered after the FW update: Orbi Systems Manual Factory Reset Process | NETGEAR Communities NOTE: Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200 This article applies to: WiFi 5 (Wireless AC) RBK12 RBK13 RBK14 RBK15 RBR10 RBS10 RBK20 RBK20W RBK22 RBK23 RBK23W RBR20 RBS20 RBK30 RBK40 RBK43 RBR40 RBS40 RBK43S RBK44 RBK50 RBK50v2 RBK52W RBK53 RBK53S RBK53V RBK53v2 RBR50 RBR50v2 RBS50 RBS50v2 Let us know how it works for you...Please make a new post regarding any problems your seeing in the Orbi AC support forums: Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh | NETGEAR Communities Thank you.
RMA to exchange multiple satellites
Hi, I am in a very frustrating and time-consuming suppprt cycle with Netgear customer service at this point. Will spare you all the details, but essentially, my RBE 770 / 771 mesh system has never worked well since I purchased it 5 months ago. I have opened numerous tickets and finally an agent has offered to replace the 2 satellites through the RMA process. I was very frustrated to learn that I have to pay to ship the devices back to Netgear even though they are clearly defective; however, even more infuriating is that the agent told me we have to create two RMAs, one for each satellite. That will result in two separate shipping charges. She could not combine the 2 satellites into one RMA because they have different serial numbers. She supposedly escalated my case a few days ago; but I have yet to hear from any customer service member since then, and only see a ticket open to “cancel” the original RMA she started to return one of my satellites before we realized it would charge me twice. At this point, I don’t even know if that ticket will address my problem. So I guess I am just posting here at my wit’s end to see if anyone else has gone through this frustrating process to have faulty equipment replaced. And were you able to exchange multiple pieces of equipment (note - the two satellites and router were all purchased together in the same box originally, but now they are considering the to be separate devices)? Thanks for any advice you may be able to share.Netgear RBR850 requires frequent resets to correct connected without internet.
My setup: Router: Netgear Orbi RBR850 AX6000 Firmware: V7.2.8.5_5.1.21 IPv6: Disabled Security: Using Netgear Armor + Netgear Parental Controls Satellites: Two RBS850 units Home layout: 1860-era, 3 floors + basement garage, ~4,000 sq ft Placement: Main router is centrally located on the first floor Satellite #1 is on the same level, ~100 ft away in a finished room above the garage Satellite #2 is on the second floor My main office is on the third floor (third floor is a finished attic) ISP & hardware: ISP: Fidium Fiber Speed: 1 Gig ONT/Modem: Adtran SDX632v The issue: Several times per week, my network shows “Connected without internet” on devices. The only fix is to unplug both the modem and the Orbi router to reset everything. About 3 times per month, I end up calling Netgear Pro Support and performing a full router reset. Question: Is there anything I can do to stabilize this system—settings, placement, configuration changes—without upgrading equipment?New internet provider opens can of worms
I have a Mesh Wi-fi Router MR60. I just switched to Xfinity with their Gateway at 1000Mbps. Do I use their router and simply use the Mesh satellites as extenders, not using the Mesh's router and Wi-Fi? I connected the Mesh Internet port to the Gateway and the old Internet name is fixed within the Nighthawk app and I cannot select the new internet name, but the blue lights come on the satellites, so I guess they are spreading the signal within my home. I cleared my history/cache on my Windows laptop, but cannot get into the Netgear Router Login because I'm not on the same router as the Mesh is in (the old internet name). The Nighthawk app on my iPhone and iPad automatically have the old internet connection name and I cannot seem to be able to change this. I read about Bridge mode, but Xfinity says not to do this. Thanks for your helpWAC124 AP/router - cannot login
We have two WAC124s, both configured as access points and connected via ethernet to the router. These were straightforward to configure when we bought them and have worked well. However I recently tried to log into them and cannot access either of them. Trying to log in when they are connected to the internet takes you to the Netgear page - entering the login details results in some 'thinking' before the login page is just redisplayed. As an aside, why one has to connect to a server hundreds or thousands of miles away to access a device just a few feet away is beyond me. Disconnecting the devices from the internet and connecting directly, as described in the user manual, just results in a failure to connect. I do not believe that both devices suddenly developed the exact same problem so I'm baffled. I'd be most grateful for any suggestions. Thanks.Orbi 760 Wifi network disappearing
I have had my wifi network name disappear twice now. The last time was 1/7/2026. I had to unplug the orbi, then wait about 5 minutes for it to come back and the network name be available again to connect. Why does this happen? I need this to be more reliable as I am not always home and rely on having access to smart home devices (like security cameras and ring doorbell). I do not have other wifi access points, so there are no conflicts. It is working fine when up, but I am getting concerned that in the three months of owning it, I have lost all connectivity twice. My ISP did not report any problems. I called into support and they tried to sell me a firewall license. When I refused, the agent just hung up. This was very unprofessional and I am left thinking he is rewarded by selling more services. Any external attack on my network should ever result in the wifi network being taken offline.IPV6 no connection RBR 850
I called my ISP and they confirmed I have an ipv6 connection available from them on a fiberoptic connection to my Orbi RBR 850 which will not transmit ipv6 to my network and when I run an online ipv6 test it confirms not connected. RBR 850 firmware v7.2.7.15, I just read on the netgear site this firmware is a problem for ipv6 and to set back the firmware to a previous version. I have checked my router settings many times in the advance ipv6 settings, currently set to DHCP any thoughts from anyone who has experienced problems with ipv6 connection issues would be greatly appreciated. Thanks,
