NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
orbi 770 series
46 TopicsPurchased RBE771 and RBE770 as a set in October 2024
Purchased RBE771 and RBE770 as a set in October 2024. Satellite started disconnecting from router in August 2025. These are the first issues I've had with a Netgear satellite repeatedly disconnecting. Seems to happen weekly.Satellite is 10 feet from the router on the floor above in a wood-framed home with gypsum board walls. There was no problem with the satellite connection prior. Have purchased and used three other Netgear mesh WIFI products in this same location configuration since February 2020. This is the first issue I've had with a satellite repeatedly disconnecting. Seems to happen weekly. The satellite shows a purple light. This set was not cheap and shouldn't be malfunctioning less than a year after purchase. Unable to return or replace due to Netgear warranty policy. Surely Netgear doesn't expect customers to spend $450 every year for a new mesh WIFI system?49Views1like3CommentsAlso join "NTGRB-H_…."?
I’ve had non-stop issues with my Orbi RBE771 WiFi 7 mesh system. I recently started getting this message when new devices connect to my network…this was after a case I had open with Netgear for about 6 weeks. I’m starting to regret this purchase. Anyone have a fix for this:13Views0likes2CommentsNew 770 won't connect to Internet
My current system is a 6000, but I just got notified that it is out of support/patch. So, I bought a 770 and tried to get it running. It was a struggle to get the app to connect, but I eventually got that done. When I plug it to the fiber modem, I can't get it to connect. I have reset the 770 router, bounced the modem and router, but it doesn't connect to the outside. My current 6000 router is on a longer run of cat5e, and that is where I started. I moved to a short cable connected to the modem, but that didn't make a difference. When disconnect the new system, power it down and then power up the 6000 system, it connects to the Internet. I am kind of out of ideas on where to go from here. Any suggestions would be greatly appreciated. Thanks!Surfshark VPN stopped working with update
Hello! Unfortunately, I had auto-update enabled on my router, and today the 1.1.1 version was installed on it. My surfshark VPN was working just fine, and now it can't process any traffic no matter if it comes from the wired interface or wireless. I have an Apple TV that is connected through ethernet, and an Android TV via the wireless network, and both lose connectivity when I turn on the VPN. As soon as I turn off the VPN, they recover internet access, but of course with a local IP address. Any help and/or suggestions would be appreciated. This was working well until the update today. Thank you in advance!Resetting Orbi 770
I am trying to reset an Orbi 770 router and satellites in preparation for selling the system (I replaced it with an Orbi 870). I have read that I should press the reset button with a straightened paper clip for 30 seconds, until the LED glows amber. I believe the LED referred to is the one next to the power outlet, which is now lit green (and not the main LED ring). However, when I do this, the LED remains green and does not turn or blink amber. Is this the proper method, or am I doing something wrong? Many thanks for any help.Solved58Views0likes9CommentsMLO Backhaul (Daisy/Star topography)- Wifi7 - Orbi 970/870/770/330
With your Wifi 7 range of Mesh Wifi Systems, in a set-up with more than 1 satellite , will MLO Backhaul work with those Satellites NOT directly connected to the Router? i.e for those satellites in a Daisy chain wifi set up topography.58Views0likes1CommentSeparate network access
How do I configure my RBE770 so I can use one of the ethernet ports to run a line to a rental unit I have in the backyard - and so that renters using that will have internet access but not be able to see all my network devices. (note: unfortunately providing them guest access via wifi is not an option). I have the ethernet in place but you can see the printers, network drives, PCs, etc that are in the house from the rental unit. I would like to provide internet access but not provide access to my entire network. Can the 770 do that or do I need another device? Thanks54Views0likes5CommentsI get the same weird request to join a SSID "NTGRBH_XXXXX…
Hello, I am having the exact same issues after joining my personal network. I get the same weird request to join a SSID "NTGRBH_XXXXX…” I am also having interruptions and strange complications with theif you have any progress, uncovering explanation and more importantly, solutions, I would appreciate any help that anyone could provide internet (Orbi 773) 1 router 2 satellites. if you have any progress, uncovering explanation of the and more importantly, solutions, I would appreciate any help that anyone could provide81Views0likes1Comment