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RBE770/RBE771 consistent internet drops when connecting to VPN
hello, when using my laptop to vpn remotely the connection when it is 1st being established will consistently connect, drop, reconnect at a minimum of 3 times before it becomes "stable." this ALWAYS occurs when logging onto the vpn or reconnecting to the vpn if my laptop was asleep/etcc. then the connection seems pretty stable throughout the day but the same issue does occur at random during the day where it will drop/lose connection and reconnect to the vpn. the consistency during this process is that the connect/drop/reconnect i do notice that my iphone 16 pro max does a similar thing but i dont notice it as drastically when it occurs on my laptop. my router and satellite are up to date and have been regarding firmware version (10.5.20.10). the last firmware release was 1/28/26. this issue has been occurring this entire year but i have just put up with it. however, it has been building and now is an issue that needs to be resolved becuase it is driving a lot of downtime and a loss of value add time when i should be working. the router and satellite are up to date, when loading the data on the router and satellite, i always follow the user manual instructions especially when it comes to the order of which device to update 1st and 2nd. i have tried factory reset, loaded firmware over the wifi, loaded firmware via a CAT6 ethernet direct connection, factory reset and loading a backup profile...all had the same outcome with the inconsistent connection for the internet when using a vpn. please note the vpn is not on the router setup, my laptop has Cisco Secure Client AnyConnect VPN and my iPhone has AT&T / Microsoft Defender Orbi 7 WiFi 7 Satellite (RBE770) Orbi 7 WiFi 7 Router (RBE771) Purchase Date = 1/17/2025 Please provide any feedback info tips, etc. Greatly appreciate it !!
Orbi 770 + ATT BGW620-700 IPV6
Does anybody have a working configuration that allows IPV6 to leave home and reach public internet? ATT Gateway -> Home Network -> IPV6 IPv6: On DHCPv6: On DHCPv6 Prefix Delegation: On Router Advertisement MTU: 1500 ATT Gateway -> Firewall -> IP Passthrough Allocation Mode: Passthrough Default Server Address: 192.168.1.64 (this is not editible) Passthrough Mode: DHCPS-fixed (address will be handed to MAC address below) Passthrough Fixed MAC Address (MAC of the ORBI) ORBI -> Advanced -> IPv6 Internet Connection Type: Auto Config WAN Address: 2600:1700:1398:1040:ca10:2fff:fe42:c97d/64 LAN Address: 2600:1700:1398:1040:ca10:2fff:fe42:c97d/64 (same) LAN is set to use Auto Config for address assignment My client has address of IP address 10.168.168.119 IPv6 address 2600:1700:1398:104f:2abd:28c7:93c5:e48dOrbi 770, ipv6, Gigaclear - works then drops
I'm trying to get my Orbi 770 to have a stable ipv6 connection with my ISP Gigaclear. Initially it works, then it doesn't. The Orbi 770 is running Firmware Version V10.5.20.10_2.2.51 My connection to Gigaclear is via a new DKT Comega ONT. I have a static IPv4 address from Gigaclear. On the Orbi web UI, I have these IPv6 settings: Internet Connection Type: Auto Config DHCP User Class: blank DHCP Domain Name: blank Router's IPv6 Address On WAN: Not Available Use These DNS Servers: Primary DNS 2606:4700:4700:0000:0000:0000:0000:1111 (Cloudflare 1.1.1.1) Secondary DNS 2620:00FE:0000:0000:0000:0000:0000:00FE (9.9.9.9) LAN Setup Router's IPv6 Address On LAN 2a06:61c0: etc etc IP Address Assignment: Auto Config Enable RIPng (off) Use This Interface ID: blank IPv6 Filtering: Secured My Windows 11 PC, connected via ethernet to one of the Orbi Satellites 1. Gets a proper IPv6 address 2. Scores 10/10 on https://test-ipv6.com/ My Samsung S25, connecting via wifi 7 or 6 or 5 1. Gets a proper IPv6 address 2. Scores 10/10 on https://test-ipv6.com/ Even my Linux VM scores 10/10. But then after some hours (more than 4 less than 24), the IPv6 fails and the https://test-ipv6.com/ scores become 0/10 on all devices. I've spoken to Gigaclear. The person on the phone was not aware of any special settings or issues. They are passing this to network engineers. Can this be fixed? I've tried: 1. Turning on / off everything 2. Changing Internet Connection Type: Auto Config DHCP User Class: blank to Internet Connection Type: DHCP DHCP User Class: 1 For a while it works, then it doesn't.Need a little help!
Purchased 771 and two 770’s in early 2026. Worked great for a few months then the satellites would lose connection. Fixed issue w/tech support assistance checking firmware revs and completing a reset on the two satellites. In the last 30 days this has come back 3x now, even with a Ethernet backhaul where it indicates ‘connected’ and ‘good’ on the app, however we cannot connect any devices. Just the dreaded flashing white light. This is my 4th run through with tech support and they only walk through firmware updates and resets, which lasts <36hrs. Trying to escalate w/Netgear. Anyone have any ideas?RBE771: 6th wired satellite missing / 5th Config Sync
Hello, I am seeing what appears to be a reproducible issue with my Orbi RBE771 running firmware V10.5.20.10. Hardware Router: RBE771 Satellites: 6 × RBE770 Firmware: V10.5.20.10 on router and all satellites All satellites use Ethernet backhaul through unmanaged Netgear switches in a star topology (no daisy chaining). Observed behavior With 4 satellites connected: Attached Devices correctly shows all 4 satellites as Wired / Good. With 5 satellites connected: Attached Devices correctly shows all 5 satellites as Wired / Good. After adding the 6th satellite: One of the existing satellites changes from Wired / Good to Wired / Config Sync. The 6th satellite does not appear on the Attached Devices page. The Firmware Update page correctly lists all 6 satellites running firmware V10.5.20.10. Network performance Despite the display issue: Wi-Fi performance remains excellent (approximately 1 Gbps beside each satellite). Roaming works normally. Router logs show no satellite disconnects. The network continues to operate normally. As another test, before powering on the 6th satellite I had only about 2 bars of Wi-Fi signal in that room. After powering it on, the signal increased to 3 bars, indicating that the 6th satellite is providing coverage even though it does not appear on the Attached Devices page. Troubleshooting already performed Factory reset of the router and all satellites. Rebuilt the entire mesh from scratch. Updated every device to firmware V10.5.20.10. Verified Ethernet backhaul. Using unmanaged Netgear switches. Has anyone else experienced this with an RBE771 using six wired RBE770 satellites? Specifically, the 6th satellite appears on the Firmware Update page but not on Attached Devices, while one of the existing satellites changes Wired / Good to Wired / Config Sync after the 6th satellite is added. Any suggestions or confirmation from others running six wired RBE770 satellites would be appreciated. Thank you.Remove 770 satellite
I was trying to add an RBE770 satellite wirelessly to my network, but something went wrong halfway through the installation. When I log into the admin interface, the satellite is shown in grey with the status "Config Sync", and it has been stuck like that for the past 12 hours. I decided to factory reset the satellite and start over, but I can't remove it from the list of connected devices. I have powered the satellite off and then tried to remove it, but neither the web interface nor the app gives me a "Remove" option. What should I do? At the moment, I can't add the satellite again because the system won't detect it.
