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orbi 770 series
79 Topics771 LAG issues
I have exactly the same issue, the router lags on the same minute every hour (From when it is booted), I've tried everything, every new FW for the last 11 months, disabled IPV6, Armor, Traffic Meter etc, I am an electronic engineer by profession and I know my network setup and ISP is good. I bought this for my family that games everyday and the lag is very infuriating when online gaming, this router was supposed to be an upgrade from our RBR750 mesh, I have tried our PCs hardwired into the satellites and over WiFi but the issue persists on both connection types, I have bought Netgear routers for around 20 yrs now as they have been very stable with no issues but the RBE77 1 is this worst experience I have ever had. I've been holding on for a FW fix however since the problem has not been fixed with any FW update this year I'm now at the point of switching brands for the first time in 20 yrs.62Views1like3CommentsSatellites aren't picking up any devices
I just purchased another RBE770 to connect to my existing mesh network to work a perceived coverage issue. I have a 3 story home with approximately 2400 square feet per floor. The new device is incapable of finding any satellites in the network. I drilled into the 2 satellites and see they are carrying none of the devices in the house. I attempted to open a ticket with the new satellite to see if I could get it to event connect to the mesh and it can't find any devices. The new satellite is 15 feet from one of the other satellites. I can see the 2 theoretically working satellites in the orbit app. I attempted to open a support ticket with the bot. It took the serial number of the device and when I tried to select it from the bot all my devices are now missing. Is there any way to actually get to a human before I replace this equipment. Are there any suggestions for what to check to see why all the devices in my house are only capable of connecting to a router in my basement instead any of the 3 satellites distributed throughout the house? I am absolutely unimpressed with their equipments performance and inability to get any support. I have been using netgear equipment for many years and it seems they no longer are capable of supporting their products.151Views1like7CommentsOrbi RBE770/771 Mesh - Static IP a NOGO
I purchased the Orbi system in January 2025 and most of that time I had this system running behind my private LAN as a router - technically speaking, double-NATing. For clarity I have 30+ years in IT. A few weeks ago I attempted to place this on my FIOS ISP with a static IP address assigned to me (I have 5 w/ 2 in use). I performed a factory reset. No matter what static IP I use I can get a LAN IP from the Orbi DHCP service but no Internet access whatsoever. If I put the system behind a working router (typically Asus), the Orbi system works fine and passes traffic through the WAN interface well (to the primary LAN). When the Orbi's WAN interface is connected to my static IP service, the LED on the bottom of the unit is purple. I've spoken with support going on ~ 3 hours total investment of my time, and they pushed a ticket into engineering. I am still awaiting a response. Any idea folks? Thanks for the consideration.125Views0likes10CommentsStrange Reddit IPv6 issue
Hi there, I've got a relatively new 770 on the latest firmware v10.5.20.7 things work mostly as they should but there is a consistent issue that I believe is a bug possibly. When I have IPv6 DHCP turned on I cannot access Reddit through my cell phone (Samsung 25 Ultra wifi7) on the Reddit app. It consistently hangs, videos don't play, comments don't appear. When I turn off the wireless it works perfectly. When I turn off IPv6 on the router there are no issues and I can access Reddit just fine. It's very strange that this seems to be an issue but other apps and searches have no issues. I tested this on a computer on the same network (both IPv6 & 4 and there were no issues. I tested this also on an iPhone and there were similar issues (the iPhone is several years old so not wifi7). There seems to be a noticeable hanging across a few apps (always on Reddit) and even in browsers on mobile devices. I can't turn off IPv6 completely without creating cascading issues, I tried changing to open instead of secure but that didn't do anything. I'm not sure why Reddit would be problematic but I do notice that some other sites take a beat before displaying but its not a pronounced as it is with Reddit. Anyone have a suggestion or have they noticed anything similar? I've had an older Orbi and never had anything like this.252Views0likes19CommentsOrbi RBE771 Latency issues every 60 minutes
Ever since purchasing RBE771 back in October of 2024, I have dealt with an issue where every 60 minutes exactly on the dot my internet has super high latency for 30-60 seconds, and then returns back to its normal high speeds. If I am on a Zoom call (laptop with WiFi) things get choppy and people say I am breaking up when I am speaking. If I am on my Desktop (connected via cable to the Orbi satellite) playing multi-player video games, the game gets choppy and yellow connection status icons display. I never fully disconnect, but it is extremely disruptive. I have tried for months and months on absolutely everything to try and resolve the issue, but have had no luck. I am currently on Firmware Version V10.5.18.3_2.2.37, though this issue was present in previous firmware versions as well. The satellite is 31 feet away from the base modem and router I have no Guest Network enabled. Armor is disabled. I have tried a variety of 5 GHz channels (currently using 157). I have disabled 20/40 MHz Coexistence. Traffic Meter is disabled. In the logs, there is nothing notable apart from a bunch of logs that look similar to this (without the *): [DHCP IP: (192.***.*.**)] to MAC address F0:**:**:**:**:**, Friday, May 30,2025 10:50:17 These log items don't seem to correspond with the time I see the latency issues. I am hoping someone has something else I can try to resolve this issue?474Views0likes26CommentsCan't get my ios device to connect to Orbi 770 VPN.
I used the mobile device ovpn file vanilla except I changed the "verb" option to 3.... Here's my log file: [Nov 17, 2025, 13:45:32] Connecting to************ via UDP [Nov 17, 2025, 13:45:32] EVENT: CONNECTING [Nov 17, 2025, 13:45:32] Tunnel Options:V4,dev-type tun,link-mtu 1558,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-128-CBC,auth SHA1,keysize 128,key-method 2,tls-client [Nov 17, 2025, 13:45:32] Creds: UsernameEmpty/PasswordEmpty [Nov 17, 2025, 13:45:32] Sending Peer Info: IV_VER=3.11.1 IV_PLAT=ios IV_NCP=2 IV_TCPNL=1 IV_PROTO=8094 IV_MTU=1600 IV_CIPHERS=AES-128-CBC:AES-192-CBC:AES-256-CBC:AES-128-GCM:AES-192-GCM:AES-256-GCM:CHACHA20-POLY1305 IV_LZO=1 IV_AUTO_SESS=1 IV_GUI_VER=net.openvpn.connect.ios_3.7.2-6402 IV_SSO=webauth,crtext [Nov 17, 2025, 13:45:32] SSL Handshake: peer certificate: CN=netgear, 1024 bit RSA, cipher: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3 Kx=any Au=any Enc=CHACHA20/POLY1305(256) Mac=AEAD [Nov 17, 2025, 13:45:32] Session is ACTIVE [Nov 17, 2025, 13:45:32] EVENT: GET_CONFIG [Nov 17, 2025, 13:45:32] Sending PUSH_REQUEST to server... [Nov 17, 2025, 13:45:32] OPTIONS: 0 [sndbuf] [393216] 1 [rcvbuf] [393216] 2 [route] [192.168.1.0] [255.255.255.0] 3 [route-delay] [5] 4 [route] [64.0.0.0] [192.0.0.0] [192.168.1.1] 5 [route] [32.0.0.0] [224.0.0.0] [192.168.1.1] 6 [route] [16.0.0.0] [240.0.0.0] [192.168.1.1] 7 [route] [8.0.0.0] [248.0.0.0] [192.168.1.1] 8 [route] [4.0.0.0] [252.0.0.0] [192.168.1.1] 9 [route] [2.0.0.0] [254.0.0.0] [192.168.1.1] 10 [route] [1.0.0.0] [255.0.0.0] [192.168.1.1] 11 [redirect-gateway] [def1] 12 [route-gateway] [dhcp] 13 [ping] [10] 14 [ping-restart] [120] 15 [peer-id] [12] 16 [cipher] [AES-256-GCM] [Nov 17, 2025, 13:45:32] PROTOCOL OPTIONS: key-derivation: OpenVPN PRF compress: LZO data channel: cipher AES-256-GCM, peer-id 12 [Nov 17, 2025, 13:45:32] EVENT: ASSIGN_IP [Nov 17, 2025, 13:45:32] **bleep**: preparing TUN network settings [Nov 17, 2025, 13:45:32] **bleep**: init TUN network settings with endpoint: 104.139.20.*** [Nov 17, 2025, 13:45:32] Client exception in transport_recv: tun_prop_error: one of ifconfig or ifconfig-ipv6 must be specified [Nov 17, 2025, 13:45:32] Client terminated, restarting in 2000 ms... ________________________________ It is resolving the correct WAN IP address (I put stars in after the fact to obscure my ip) What's happening here (Note my firmware version is: V10.5.20.3_2.2.45190Views0likes16CommentsOver the past month approximately the disconnects have become increasingly frequent
My Orbi mesh system is 6 months old. After some initial setup pains, the system worked very well for 3-4 months. Over the past month approximately the disconnects have become increasingly frequent. As I write, the system is stable, but yesterday it was disconnecting every 5-10 minutes. The system includes the RBE771 and two RBE770 satellites covering a private residence of about 3500 sq. ft. Firmware is v10.5.20.3. All settings are in their default state. I have done the elementary troubleshooting steps—multiple reboots. (Haven’t tried a factory reset yet.) The ISP is Cox. The cable modem is a Surfboard SB8200. (I originally purchased a Nighthawk CM3000, but it would not function well on the Cox system and continually lost connection. Every cable in the house and in the neighborhood was replaced in troubleshooting that to no avail. At the suggestion of the Cox technicians, I finally replaced it with the Surfboard, which has worked very well.) My issue with the Orbi seems to be similar if not identical to those discussed here. Has anyone successfully identified a solution? Any suggestions on where I should start? (I have opened a case with Netgear support.)359Views0likes44CommentsOrbi 770 – WiFi Drops Every Hour
At the beginning of the year, I posted in this forum about hourly interruptions with my ORBI770 mesh system. At the time, other users were experiencing similar problems, and I worked with Netgear Support to identify and solve the issue. Unfortunately, the past 8–9 months have been unsuccessful... Recently, I have read less from others with the same problem. Perhaps the problem has been solved for others, or they have switched to a different vendor. Unfortunately, the problem has not yet been solved for me, and I am still regularly writing to Netgear Support and uploading logs. Unfortunately, without a qualified answer or solution. Over the past few days, I have tried a number of troubleshooting measures, such as: Adjusting NTP to a different NTP server Deactivating DHCP on ORBI and providing it on a Linux server Disabling private MAC addresses on all Apple devices and so on ... Unfortunately, none of this has been successful and I still experience hourly interruptions. I have now provided ChatGPT with the information and uploaded the log files, and received the response in the pdf attached to this post. I am aware that ChatGPT is often wrong and often just writes nonsense (e.g. firmware version, which are not available). But maybe it points in the right direction, since Netgear Support doesn't feel responsible for simply analysing log files. I also installed uptime-kuma on my computer and pinged various devices over the last few hours. I can only set the pings to every 20 seconds, so it doesn't catch all the hourly interruptions. However, you can see the pattern. In the first three screenshots, I marked the interruptions at xx:03 / xx:04 in red. In the last three screenshots, I ping the router and satellites (all wired). I find it interesting that the satellites respond faster than the router. But perhaps that is normal behaviour. Am I alone, or do others still have the same problem? Thanks. Patrick899Views1like16CommentsRouter/Satellite 770 issue - MLO Backhaul?
Current setup: Router is in the main area of the house with the modem and coax line (xfinity). The Satellite goes through 1 wall and up one floor of a house to my room. From the satellite, 1 ethernet cord to my desktop computer. Just recently I am experiencing an issue to where the connection for the computer drops completely. Anything related to a connection does get drop or when trying to connect to something. Examples: Staying on a twitch page to watch a stream, click on a link, telling it to go to another page, using CMD to ping a website So far it only happens with my desktop. So far no other device has this issue. I have tried restarting, power cycle, disabling IPv6, turn on MLO 240GHz bandwidth ... so far nothing works. Eventually it will fix itself but this started about 2 days and so far nothing fix it; NOT even the latest firmware update. So far I think it's the satellite having an issue with the MLO backhaul system but not sure.83Views0likes8Comments