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Can't Activate Armor
I know this is common and I have tried all the listed solutions here in the community that I can find. When I try to activate my armor subscription via a code on the armor management website I get the following error "There was an error activating your subscription. Please try again later" Acitvatimg the code via the orbi app is not an option. It tells me I have an active license but the details of that says it is expired and give no option to enter a code. I have factory reset the orbi twice, I have uninstalled the orbi app twice. My support with netgear is expired becase I can't activate the code so I get zero assistance there. Any suggestions are greatly appreciatedCircle passcode after new phone
I recently got a new phone after my existing one was stolen. I have tried to reinstall and access circle and request a passcode as i am the only circle admin. The passcode has never been received and now i am stuck and cant access circle. Anyone any ideas how to get back in. Cheers AndyTransfer Armor plus to new router
Had Netgear Orbi for 5 years and paid Armour service. Recently bought new router to replace this, however you cannot transfer the Armor plus to the new router. Customer Support does not help and tells me we are escculating the request for days, the same thing they keep saying and they never will complete the request to tranfer the "paid" subscription. generally there is no support outsie of AI or someone telling you on the phone the samething. They do not assist and give you the run around. now i have paid for a service and a expensive router that i cannot use and obviously cannot get any support.Netgear Armor and Bitdefender billing
I have six different Netgear routers that are used in three different locations. I use the Netgear armor subscription to manage the security at my three different locations. I have problems between Netgear and Bitdefender in managing the Armor subscriptions. Is there a primary subject matter expert in the Community to answer Armor subscription issues? I have opened tickets to both the Netgear and Bitdefender support teams, but I honestly don't think either support team is aware of how the billing of Armor is done. They are familiar with answering Support cases, however after a support case is created, I believe my case is forwarded to someone else. I don't know if the next person is from Billing or from the Armor Programming team. My problem is that I waste a lot of time opening up cases on my account, under the impression that my billing issues will be resolved, however Netgear and Bitdefender continue to bill me in correctly on my Armor subscriptions. If a contact person for Netgear Armor is available, please direct me on who could be of help! Thanks, SteveNetgear Armor Android App Killing Battery
I just purchased a new Samsung Galaxy S25 Ultra and can hardly keep it charged. If I run the battery usage feature, it points the finger at Netgear Armor app using 119% of my battery. My phone goes from 100% to 0% in less than 4 hours. Has anyone else experienced this issue?SPC-ACT-FAIL Error
Hello, I have a premium subscription of SPS which started on May 5, 2025 and is active till May 5, 2026. It used work fine until a few weeks back. However, for the last few weeks whenever I open the app it asks me to set up SPC and after sometime it shows the SPC-ACT-FAIL Error screen. And SPC are no longer working and not applying any filters that I had set and which were previously working. Can someone help me with how to resolve this? I tried uninstalling and re-installing the app but it made no difference. Thanks, GeorgeOrbi 970 SPC Issues
I recently purchased the 970 3 pack. The connectivity is amazing no issues with dead zones or dropping connection. The parental controls are extremely delayed or sometimes not taking effect unless I reboot. If i pause a device, the device will stay connected for a while unless i do a reboot. If they're playing a game or in a voice call the connection will continue until they end or leave that call/game. Is this normal use case or is something wrong?Cannot see correct ARMOR license and expire date in ORBI Application
Hello, a few days ago i changed router from R8000 to ORBI RBE771. I have an active ARMOR license . On armor.netgear.com the license is correctly associated with the ORBI router. But on the ORBI app it tells me that the TRIAL license which comes with the RBE771 is active. The ORBI APP is connected to the correct NETGEAR account, but there is no way to see my actual subscription license. The support of netgear told me to reset the router and then reload the configuration backup and to uninstall and re-install the ORBI app. But nothing changed. Somebody can tell me how to solve this? Greetings, FabioTime limit on non listed apps
Hi, My son is watching the dudeperfect app on a firestick and I would like to set and hour limit. Since the app is not listed with all the other apps such as instagram to limit can I manually add the app? I did notice the under usage -> categories-> Blogs & Personal Sites it has dudeperfectplus and a time pf and hour and 15 minutes. I can limit that categorie but was wondering if easier way as there other apps like kiddio tv and others that are hard to find to limit. Thanks
