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Orbi app not showing satellites connected
My issue is simple: I have 1 Orbi as the router and 5 satellites. Everything is working, but I can't see any of the satellites in the Orbi app. I have tried finding them again, but they're not off the network, so it just reconnects. The router is on firmware v7.2.8.8. Obviously, I can't see the satellite firmware versions at this point. Any ideas what to do?Router Hardware-type Fault
Hello NETGEAR Support, My Orbi RBR850 router (serial, purchased 2020-11-07) is past its warranty, but it has developed a hardware-type fault, and I'd like to ask whether you can offer a goodwill replacement or a discount on a replacement. The problem: several times an hour, the router loses its internet connection for 1 to 3 seconds. The LED turns magenta, and the router log shows "Internet disconnected" then "Internet connected" immediately after. Both of my satellites then re-request addresses, so the whole house drops, and live streaming buffers constantly. For example, on Oct 2, 2026 it happened at about 7:24, 7:26, 7:34, 7:37, 7:46, 7:48 and 7:51 AM. I've already ruled out the cable (brand new), the gateway port (tried a different one), the ISP line (my public IP never changes through the drops), and firmware (already the latest, V7.2.8.8). I've power-cycled everything multiple times. I've been a Netgear customer for about 6 years and run a three-unit Orbi system (RBR850 plus two RBS850s). I'd much rather stay with Orbi than replace the whole system with another brand. Is there any replacement or discount you can offer for this router? Thank you, Michael Baublit [email protected]RBR850 background Speedtest running?
Hi all, Been seeing some odd network behaviour relating to my RBK853 that I recently updated to V7.2.8.8_5.1.24 that I'm pretty sure I've tracked back to a background Speedtest that is running every two hours. I'm running it in AP mode sitting behind a UniFi Cloud Gateway which gives me loads of data about my network. I've been seeing spikes in traffic every couple of hours showing consistently 2.6GB of activity over a period of less than 5 minutes. This activity is directly attributed to the Orbi router but when I dig further, none of the devices connecting to it or the satellites are using anywhere near that amount of data. This usage is occurring every 2 hours and has been doing so for a number of days - I recently updated the FW to V7.2.8.8_5.1.24 (on 28th Sept). Based on the pattern, these occur at 50-55mins past the hour, I ran a debug trace on the RBR and looking at the speedtest_result.log I can see a Speedtest running at the time of the debug that I didn't request. [2026-10-01 16:53:58.854] [info] HTTP request (effective url: https://config.speedtest.net/v1/embed/......... Looking at the Speedtest results in the web interface a couple of hours later, I can see a more recent speedtest result, which again, I didn't request and the log file in a more recent debug has that later test result. Blocking Speedtest.net at the network level stops it occurring, but, obvs, stops other devices running speed tests. Am I alone in this? I'm guessing it's perhaps quite niche to be able to see the traffic on the network. TLDR.. appear to have an automated background Speedtest running every 2 hours. Am I alone? RBK853 UniFi Cloud Gateway Fiber ISP modem : Sagemcom device rebranded for my ISP
IPv6
Since replies have been turned off on all previous discussions regarding the IPv6 trouble introduced with version 7.2.7.15 and newer, I needed to create a new thread. Checking in on this once again, last mentions stated they were aware, were working on it, etc. I realize the 850 is old hardware but a properly working current firmware would be nice. Perhaps someone can share some insight on the delay? Thank you.Orbi 850 running V7.2.8.5_5.1.21 dhcp issues
Hi I recently switched my Orbi 850 back to router mode from AP mode as I have a new ISP. What i've found within a day is that the dhcp function on the Orbi 850 (+1 satellite) running V7.2.8.5_5.1.21 is incredibly flaky. We have about 80 devices at home, the majority of which are nanoleaf light bulbs (~40 or so), sonos devices and various other "smart" appliances. I've rebooted it multiple times to try and get things working, and it works for some but then other devices cannot get connected. Symptoms I've seen are: Windows PCs getting the default microsoft IP address of 169.254, which means it could not get an IP address. Devices that were connected before the reboot won't connect after. Devices showing incorrect device "names" against the respective mac address in the device list. Overall it seems to be incredibly unreliable. Anyone else experienced this?RBR850 Won’t connect to Orbi App
I opened the Orbi App (2.54.1.2) on my iPhone (iOS 26.6.1) to monitor some devices on my network and get the message "We can’t find your Orbi". My iPhone is connected to the WiFi SSID noted in my RBR850 Router. I am not having any internet connectivity problems on the 30 some items connected to the same SSID WiFi network. If I look in Network Map, My ATT Router and RBR850 Show as not connected, but my 1 RBS850 shows as connected. I note that my Router Settings show Firmware v7.2.8.2 but the latest version is v7.2.8.5. I tried to manually upload the newer firmware but I can’t seem to connect to my Router login page (10.0.0.1). Where do I go from here? I’ve had this system for 3 years and it has worked flawlessly, what could be wrong? Thanks in Advance!
