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9 TopicsReadynas RND-6a doesn't boot
I got this NAS used and so am unsure as to how it works. The model is Readynas rnd-6a. When I power it on the fans spin up and "ReadyNAS" displays on the LCD but that is all. I assume it doesn't boot although I don't know how to check if it's online, I have plugged in an Ethernet cable and it doesn't show up on my router. So far I have tried: Removing all the disks External power supply Changing the memory There is no data it, I just want to resurrect the machine. Any info or solutions would be greatly appreciated. Thanks, ConnorNSR NAS - Adding HDD of another Capacity
Hi, I have a Negear ReadyNAS RN10400 - 4bay and wanted to know if it is possible to add HDD's of different capacity. I have 2x 5TB Western Digital (Red) - Intellipower SATA 6 Gb/s 64 MB Cache 3.5 inch drive already configured to JBOD mode and wanted to now if it was possible to add another two HDD's of different capacity e.g. 3TB , 6TB, 10TB. I am looking to upgrade to 6TB x 2. I have read a similar forum, but wanted to check if it was still applicable with an older model Thank you JamieSolved1.9KViews0likes8CommentsM5300-52G-POE+ (GSM7252PSv1h2) ProSupport Warranty Issues
I purchased (5) of the M5300-52G-POE+ (GSM7252PSv1h2) switches and have been running them in a stacked configuration since installation without an issue. I have ProSupport on all 5 of these switches valid until March-2018, and I have submitted a trouble tickets for each through the my.netgear.com support page without an issue. My issue is with the actual lifetime warranty that I thought came with these switches, which is why I've kept my ProSupport subscription up-to-date. After speaking with ProSupport they verified that both switches need to be replaced, but they don’t have any replacements in the “warehouse” right now. They tried to offer replacing the (2) 48 port POE+ switches with (4) 24 port POE+ switches, but I don’t have the rack space to do this, plus my (2) existing switches have AX742 24GB stacking modules installed on them, so if I were to go with (4) replacements I would have to purchase (2) additional AX742 stacking modules to get the 24GB stacking speed I currently have. When I convinced my company go with Netgear and drop the +$11K on all 5 of these switches 19 months ago, I assumed that as long as I kept my ProSupport up to date I would actually get support and assistance replacing these switches when they failed. Does anyone have any recommendations on how I can get Netgear to honor the warranty and replace the (2) switches that they have already determined ARE eligible to be replaced IF they ever get any more in the warehouse. I'm on hold with ProSupport again to try and get an update (over 50 minutes now waiting and I havent even reached a live person yet). I'm starting to realize that though these (5) Netgear switches were nearly 60% less expensive than their competition, at least their competition would have taken care of the warranty issue by now, especially since I have proof of purchase and a current ongoing support contract. I'm in shock that I could pay $2100 for each of these switches, along with ProSupport, and still be left in the cold when I have a legit product failure that is covered by the warranty. I'll reply to this message as soon as I have an update from ProSupport. Please feel free to comment and give me any advice on my situation. Thanks in advance, Ted W. P.S. - I also need to purchase (2) new switches for another branch location, but I'm now afraid to go with Netgear if their lifetime warranty support won’t actually replace a 19 month old switch when it actually fails. I’ve gone with their competition before, and while they are about 60% more expensive, there were never warranty issues while I maintained the ongoing support, and equipment replacement under warranty was simple and easy. I guess you get what you pay for.Solved4.4KViews0likes6CommentsCan't Find - VPN Client license key lost for SRX5308
Purchased the firewall in November 2015 and just now need to use the VPN features. Unfortunately, I cannot locate the original five VPN Client software. Can you provide me the license key so that I can activate the VPN Client software? Device is registered in my account so you can see the serial from there.Solved5.6KViews0likes8CommentsUnable to access Web GUI (SSH is available) on RN104
This has been a difficult week. After struggling to get some apps upgraded, finally succeeding, I believe I made an error along the way. I upgraded to the latest firmware and have lost my WebGUI. I've rebooted several times and run the OS reinstall but am unable to resolve it. I can access the unit via SSH.2KViews0likes2CommentsAccess Denied on some folders on Mac via AFP
We have a ReadyNAS 312 set up at our company. It has 5 shares set up (not including /backup and personal shares). User access is divided into groups. We are having an issue with one of our shares that all groups have access to, called /Resources. I am the admin and the sole user in a group called "Full Access". My assistant is in a group called "Operations_HR". When either of us mount the /Resources share, we have the little red "Access Denied" icons on some (but not all) folders. Other users, within other groups, have no problem accessing all folders within /Resources. Below are some screenshots showing 1) Finder with Access Denied indicators 2) Network Access on this share, showing "FullAccess" as a read/write group 3) File Access on this share, showing 'FullAccess" as a read/write group 4) Just to confirm, my user account, showing me as in the "FullAccess" group. I've logged in multiple times on multiple computers to verify there wasn't some permission caching issue going on as i tried various fixes. My guess is that this may be related to who created certain folders and how, but i'm not sure why that would affect some groups and not others, if we both have matching "read/write" access. Any thoughts? My firmware is current, v6.4 Thanks in advance, devinSolved6.1KViews0likes6CommentsReady NAS Netgear Support #25502778
Third class service provide by Netgear. My Ready NAS have some falut and registered a complain for that but after 24 hours there is no reply from Netgear. My companies all important data in NAS and NAS will not start. Even L2 level support executive will not track any update regarding my issue. And L3 level support executive will not contact me for any quiry. And due to iSCSI I can not get my data on any other any device. How can I trust on Netgear Product. If I am not getting proper support or tracking my complain status. Very poor service provide by Neat gear. If company will not able to provide support then why there are sell this type of product in market. No onsite support provided by Netgear.... It is my request you kindly change your Data/Storage device with some good company if you have any Netgear product. Because of at the time of support Netgear will never help you and after all your time and money both are west.6.9KViews0likes17Comments