NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi and Neato Botvac Connected
I just replaced my pair of Airport Extremes with a new Orbi setup (one base/router and one wall plug satellite). I updated to the latest firmware during the setup. With one exception, everything works: iphone, ipad, macbook, windows laptop, appletv, wemo's, epson printer, tv, roku. The exception is my Neato Botvac Connected. Wifi setup on the Neato is much like a Wemo or a Fitbit scale... you connect to the device's internal wifi, have it scan for local SSIDs, choose your SSID and password, then it connects to your wifi. But the Botvac never connects. I've gone through all the basic and advanced steps; I've rebooted and reset; I've done it all. I've also opened a support request with Neato, but haven't seen a reply. What gets me is it worked just fine with the old Airport Extreme network, but refuses to work with the Orbi's. When it fails, the Neato app links out to a support doc referring to ports 80/443 being blocked. My experience is they're only blocked inbound, not outbound. And again... it works with the AE's with no special setup. I went so far as to do a MAC reservation to guarantee the Neato's IP, then added a rule to forward ports 80 and 443 to that IP and retried. It failed with the exact same error. So with everything but the Neato working and with no response from Neato support, I'm wondering if any other Orbi users have a working Neato Botvac Connected? If so, what did you do to get it working? I do have beamforming and MU-MIMO enabled. I've seen notes about those disconnecting older devices like Ring doorbells. But in this case, the Botvac cannot connect at all... its not connecting and then disconnecting. Wondering if I need to disable beamforming and mu-mimo? Last thing, the Neato has the latest firmware installed.
Ping spikes and packet loss on WiFi
Hi, I’m having trouble with my orbi router with online gaming over WiFi. For the rest it works extremely well with high speed (400 down 40 up) and very low pings (10ms), all on WiFi. However with online gaming I got ping spikes and packet loss which makes it impossible to game online over WiFi. Over Ethernet it works great so it’s not my ISP that is the issue. How can I solve the spikes? There is not QoS option available in the routers interface. I have tried switching the satellite off but the problem remains. Hope somebody can help! Thanks ChristiaanCan't connect some devices to wi-fi network after installing Orbi router and two satellites.
I recently installed 3-pack Orbi router and two satelites and the setup was a breeze. Unfortunately, half of my devices refuse to connect. Two of three of our household's MacBook Pros refuse to connect to the network. Occassionally, after renewing the DHCP lease, or restarting the Cable modem, these MacBooks will connect to the wifi network, however, there is then no access to internet. For all other devices (cameras, mobile devices, etc) the connection is easy and always works - even when the above devices are failing. I have tried restarting everything and repower them on in (slow) sequence. No avail. Any ideas? If I can't solve this, I am gonna take these back and return to the extenders I was using.Orbi latest Firmware v1.12.0.18 - no off switch for wifi bands
Hmm latest firmware seems broken - The switches to turn on/off the different radios e.g. 2.4 or 5Ghz have dissapeared. Now having all sorts of disconnect issues due to 2.4Ghz being on. My Setup was working well with 2.4 off now I cannot tunr it offTurn off wireless schedule not working as intended
Not sure if its because of the new firmware, but i am not getting the "turn off wirless by schedule" working as intended. Say for example i set period start 9am to 6pm. The wifi signal would go off in 8:30am and when its over 6pm. The wifi do not turn on itself. I have to login to admin page and found that the "enable wireless radio" box was unchecked. To turn the wifi signal back, i have to check the box and apply the setting. This have been going on since day 3 i ever use this feature and it does not make sense. Any one else have this issue? I have fed up and switch back to the normal settings without using this feature. Will monitor my connection these few days and will update. One thing i do notice though, the new firmware has been causing disconnect issue even worse. Not sure if this is the cause. But seems every roll out of new update, the router connection becomes unstable. How do we block auto update of the firmware?Android/2.4-5 GHz switching potential fix
Good afternoon! For those having problems with Android/5 GHz devices dropping the wifi and picking it back up immediately, I have found a temporary solution. The problem with the LG G5 and Pixel was that it was switching between 2.4 and 5 GHz connections regularly. On the Orbi, you cannot separate the SSID's for each frequency so I just disabled the SSID on the 2.4 GHz network. I then chose "forget network" and reconnect my 5 GHz capable devices to the only SSID showing which was 5 GHz. All devices connected to 2.4 GHz stayed connected and the loss of signal quit happening. I suspect that the 2.4 seemed to be slightly stronger between walls so the strongest signal would vary between 2.4 and 5 GHz. Here is my configuration below. So far it has been up and running with no dropping or Orbi restarts for 18 hours. Firmware: 2.1.2 10 Beta
