Orbi dropping connections

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Retired_Member wrote:

firmware?

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the latest as I have mentioned 2.5.1.8

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FURRYe38 wrote:

What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

Factory reset and setup from scratch. https://www.youtube.com/watch?v=cMw4ePACgc4
https://www.howtogeek.com/434350/how-to-factory-reset-a-router/

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Appleuser2000 wrote:

I got new Orbi+1 Satellite and updated to latest to firmware after reading rave reviews. Unfortunately just couple of days in the Orbi Wifi signal disappears and I lose connection, the solution is to shutdown the device and restart. A less than pleasant expereince for a $400 brand new device.

 

For now I have shutdown MU-MIMO, Beamforming, Fast Roaming, and Daisy Chain Topolgy and drop 5GHz power to 75%. I read about Orbi dropout but that was supposedly fixed in firmware updates a couple of years ago. Whats the point of paying for these features if we are going to have not to use them to keep a stable connection?

 

My second issue is that the satellite will lose its connection with the main unit on reboot and have to re-sync each time the power is shut off.

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:smileysad:

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BigRune wrote:

Appleuser2000 If the Orbi is brand new I recommend you to return it if possible. The are a lot lf problems with previous fw versions also. I had similar problems on fwV2.3.5.30 that could not be configured away. There are countless similar topics in the community topic history and no clear solutions.

 

Bad software design, substandard routines for testing and release of new softwares makes Orbi totally unreliable and now, in the end of its product life cycle, it will probably never reach a stable state.

 

Spare your time, money and efforts and spend it on something that pays back instead :thumbsup:.

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Your best option is to stop performing manual fw updates.  I too saw the numerous posts about 2.3.5.30.   Then several months later it was pushed to me (oct 19).  Problems appear to be gone.  Yet the version numbering remained the same.  Leads one to believe that all those who did the manual updates were actually beta testers.   

so again stop performing manual updates less you want join join the beta testers club and live on the edge.  You've been warned.     FYI.   All router makers have their share of fw problems.  

What other maker do you suggest for mesh system? Netgear Orbi is contantly getting praised and the product is a flagship, they released a new Wifi 6 Orbis. Its been out for sometime but there has been no real advances in technology really to make it old.

There is Ubiquiti but you have to wire the access points.