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ReallyAnnoyedAF's avatar
May 02, 2019
Solved

Orbi Firmware 2.3.1.60

Welp, anyone have any notes on this thing?  It's already downloaded to my router and satellite waiting for me to pull the pin.

  • Hi,

     

    Just for information, when you're in the Firmware Update page and it downloads new firmware to install, the version number next to both the router and the satellite is a clickable link.

     

    If you click the link, it will show you the release notes of all changes between your currently installed firmware and the update.

     

    Although, this "feature" is not hidden, it's not always obvious that it's there either.

248 Replies

  • So I thought I would see if there was a new firmware today. I was on the Orbi app on my phone. I did a check for firmware update. And there it was .60. I was feeling darning so I clicked update. A few minutes, boom, it’s done. Everything worked. It was clean, easy, and it worked. Very nice. I have an RBR50, and two satellites connected with Ethernet backhaul in both. No issues. Everything just worked. Very nice. I’m impressed with how well things are working now with this model. Love it.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Glad it's working well. Thank you for letting us know about your experiences. Be sure to save off a new backup config to file for safe keeping.

       

      Enjoy. :smileywink:


      franktribe wrote:
      So I thought I would see if there was a new firmware today. I was on the Orbi app on my phone. I did a check for firmware update. And there it was .60. I was feeling darning so I clicked update. A few minutes, boom, it’s done. Everything worked. It was clean, easy, and it worked. Very nice. I have an RBR50, and two satellites connected with Ethernet backhaul in both. No issues. Everything just worked. Very nice. I’m impressed with how well things are working now with this model. Love it.

       

    • jsturess's avatar
      jsturess
      Apprentice

      franktribe wrote:
      So I thought I would see if there was a new firmware today. I was on the Orbi app on my phone. I did a check for firmware update. And there it was .60. I was feeling darning so I clicked update. A few minutes, boom, it’s done. Everything worked. It was clean, easy, and it worked. Very nice. I have an RBR50, and two satellites connected with Ethernet backhaul in both. No issues. Everything just worked. Very nice. I’m impressed with how well things are working now with this model. Love it.

      Sounds good for you! We are some in here that have problem with dropping wifi, mayby you also have it,  without knowing about it, due to buffering and so on. Download NetSpot and analyze youre network for 10 min and see.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Is this after a factory reset and setup from scratch? 

        Have you testing without all your devices connected to see if same thing happens? 


        jsturess wrote:

        franktribe wrote:
        So I thought I would see if there was a new firmware today. I was on the Orbi app on my phone. I did a check for firmware update. And there it was .60. I was feeling darning so I clicked update. A few minutes, boom, it’s done. Everything worked. It was clean, easy, and it worked. Very nice. I have an RBR50, and two satellites connected with Ethernet backhaul in both. No issues. Everything just worked. Very nice. I’m impressed with how well things are working now with this model. Love it.

        Sounds good for you! We are some in here that have problem with dropping wifi, mayby you also have it,  without knowing about it, due to buffering and so on. Download NetSpot and analyze youre network for 10 min and see.


         

  • I'm having the same issues with 2.3.1.60 - basically dead in the water.  Details in this thread here.

     

    Anyone have additional suggestions?

  • On my Orbi RB50 router with 2 satellites, I am running firmware v2.3.1.48 and v2.2.1.60 was dowloaded and sitting in the status box for the router and both satellites.  I do not want to install that just yet.  How do I prevent that?

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      You don't have to update. The updates are just there and available for you. You have to make the update happen. NG no longer forces auto FW updates. 


      Hamstar wrote:

      On my Orbi RB50 router with 2 satellites, I am running firmware v2.3.1.48 and v2.2.1.60 was dowloaded and sitting in the status box for the router and both satellites.  I do not want to install that just yet.  How do I prevent that?


       

      • gr8sho's avatar
        gr8sho
        Virtuoso

        FURRYe38 wrote:

        You don't have to update. The updates are just there and available for you. You have to make the update happen. NG no longer forces auto FW updates. 


         


        What will invariably happen is the security fixes card will get played and will essentially force the end user to apply the update. And until the update process is improved, the risk of having to perform a factory reset is high.

        The main value of the policy change is to give the end user choice of when to apply the update. And it is appreciated.  

  • on rbk50 - in AP mode

     

    For me 2.3.1.60 is still as unstable as the previous few flurries of updates.

     

    I'm really bored of this now.

     

    .210 is still the only one that has really worked well for me. 

     

    Wed night I (again) factory reset, with pin hole and setup from scratch. Only things I change are

    AP mode
    2.4ghz - ch 6

    5ghz - ch 44

    enter log file email details.

     

    However i still get lots of disconnections, and the wifi range is still not that great, certainly not as great as .210

     

    After factory reset, when i try to connect to my rbk50 via the android orbi app i just see it as disconnected. This is a new issue.


    I have read others get wlan access rejected issues, which I also see... alot..

     

    here is my latest log..

     

    [WLAN access rejected: incorrect security] from MAC address 20:39:56:59:8f:ee, Wednesday, May 15, 2019 21:51:12

    [UPnP set event: del_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 21:12:30

    [UPnP set event: add_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 21:12:23

    [UPnP set event: del_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 20:50:07

    [UPnP set event: add_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 20:47:58

    [UPnP set event: del_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 20:19:59

    [UPnP set event: add_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 20:18:54

    [WLAN access rejected: incorrect security] from MAC address 04:f1:28:2f:b0:6a, Wednesday, May 15, 2019 20:16:46

    [UPnP set event: del_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 16:30:59

    [UPnP set event: add_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 16:29:48

    [Time synchronized with NTP server] Wednesday, May 15, 2019 10:50:28

    [remote login] from source 192.168.10.2, Wednesday, May 15, 2019 10:43:39

    [email sent to: 8mundania@gmail.com] Wednesday, May 15, 2019 09

     

     

    • SW_'s avatar
      SW_
      Prodigy

      thombe wrote:

      on rbk50 - in AP mode

       

      here is my latest log..

       

      [WLAN access rejected: incorrect security] from MAC address 20:39:56:59:8f:ee, Wednesday, May 15, 2019 21:51:12

      [WLAN access rejected: incorrect security] from MAC address 04:f1:28:2f:b0:6a, Wednesday, May 15, 2019 20:16:46

      [UPnP set event: del_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 16:30:59

      [UPnP set event: add_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 16:29:48

       


      thombe, do you know if that MAC address belongs to your Satellite?  If yes, then you'll need to generate a new backhaul password to avoid WiFi instability.  Also, please disable UPnP as it's a security risk.  Since your Orbi is in AP mode, there shouldn't be any NAT rule either.  If everything is working properly, there shouldn't be anything in your log when your Orbi is in AP mode, except for local admin login/NTP time sync info.

       

      • thombe's avatar
        thombe
        Apprentice

        SW_ wrote:

        thombe wrote:

        on rbk50 - in AP mode

         

        here is my latest log..

         

        [WLAN access rejected: incorrect security] from MAC address 20:39:56:59:8f:ee, Wednesday, May 15, 2019 21:51:12

        [WLAN access rejected: incorrect security] from MAC address 04:f1:28:2f:b0:6a, Wednesday, May 15, 2019 20:16:46

        [UPnP set event: del_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 16:30:59

        [UPnP set event: add_nat_rule] from source 192.168.1.188, Wednesday, May 15, 2019 16:29:48

         


        thombe, do you know if that MAC address belongs to your Satellite?  If yes, then you'll need to generate a new backhaul password to avoid WiFi instability.  Also, please disable UPnP as it's a security risk.  Since your Orbi is in AP mode, there shouldn't be any NAT rule either.  If everything is working properly, there shouldn't be anything in your log when your Orbi is in AP mode, except for local admin login/NTP time sync info.

         


        Hi, no it's not, both those rejected mac addresses are both Nokia android phones.

        in addition the .188 up address that is upnping is one of those androids, so not sure what is causing that, but will look further, as i don't want any upnp on my setup.

        FURRYe38 

        Can I ask, about NG no longer forcing updates, is this from this firmware onwards, or is this from the server push. i.e. if i choose to run a specific earlier firmware will it remain on that firmware, e.g. .210. ??

         

        i shall also be taking a look at netspot later. 

  • Why does Sattalite show me the exact same attached devices list as main unit? anyone else experiencing this issue? It was not like this before taking 60 Firmware.  I have done multiple factory resets with nvram wipe on both main and satellite and multiple reboots and manually input all info. absolutely nothing else has changed in my setup or environment other than taking 60 Firmware and additionaly sattalite shows as 5g which is incorrect as it is wired.  Reverted to previous Firmware and none of the above mentioned issues encountered so what has changed in 60 to cause these issues? Using AP mode. Have wasted hours!

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Daisy chain disabled? 

      What is the Mfr and model# of the ethernet switch if one is in the configuration.


      JMU1998 wrote:

      Why does Sattalite show me the exact same attached devices list as main unit? anyone else experiencing this issue? It was not like this before taking 60 Firmware.  I have done multiple factory resets with nvram wipe on both main and satellite and multiple reboots and manually input all info. absolutely nothing else has changed in my setup or environment other than taking 60 Firmware and additionaly sattalite shows as 5g which is incorrect as it is wired.  Reverted to previous Firmware and none of the above mentioned issues encountered so what has changed in 60 to cause these issues? Using AP mode. Have wasted hours!


       

  • So after reading through the bulk of the posts in this thread, I am thinking best to stay with 44 since it has been quite solid and it is doing all that I need.  I don't want to hear the family screams like I did when I tried those baby orbi's .  I think an early post of just waiting it out until an eero set show up at Costco is the way to go.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      V60 is working well for me. There are some that have issues however this is mostly either a configuration issue or after doing a FW update a factory reset and setup from scratch IS needed. This has helped many with getting systems back online after doing a FW update. There are other factors that can cause problems as well. 

       


      Jomby wrote:

      So after reading through the bulk of the posts in this thread, I am thinking best to stay with 44 since it has been quite solid and it is doing all that I need.  I don't want to hear the family screams like I did when I tried those baby orbi's .  I think an early post of just waiting it out until an eero set show up at Costco is the way to go.


       

  • Just updated to this firmware and all Mac, iOS, PC, and smart devices in the household are occasionally dropping the WiFi signal since then. :(
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Try a factory reset on the entire system and setup from scratch. 

       

      What is the Mfr and model# of the ISP modem the NG router is connected too?

       

      What is the size of your home? Sq Ft?
      What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

       

      What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many?

       

      Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

      Try disabling the following and see:
      Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


      skennedy789 wrote:
      Just updated to this firmware and all Mac, iOS, PC, and smart devices in the household are occasionally dropping the WiFi signal since then. :(

       

      • skennedy789's avatar
        skennedy789
        Aspirant
        Thanks, I’ll try out the suggestions. The system had perfect, stable, and fast coverage for months before the firmware update, so I don’t think it’s an issue with the spatial setup.
    • RebelDad's avatar
      RebelDad
      Star

      Yep. I'm now having the same issues with various devices losing connectivity and having to reboot them. Going to downgrade until I see an update that seems to be smooth.

      • petesaunders's avatar
        petesaunders
        Star

        In my case the orbis go purple and drop everything. No access through orbi admin or telnet. I have to power cycle the rbr. It will stay up for 24-48 hours then boom, same crap.

         

        Just ugh....

         

  • I am afraid to breathe but it seems that both the master and slave have been up for 51 days with this firmware.  That easily eclipses the previous 3 day record.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Thanks for letting us know your experience with this. 

      Be sure you have made a backup configuration to file for safe keeping. If it's been up that long, please take a breath. :smileywink:


      purdyd wrote:

      I am afraid to breathe but it seems that both the master and slave have been up for 51 days with this firmware.  That easily eclipses the previous 3 day record.


       

      • usahale's avatar
        usahale
        Star

        I ended up giving up. I sold the Orbi system for half price and used that money to purchase Ubiquiti AP AC Lite (2 of them). Ethernet backhaul, HomeKit, Ring, Sonos and my solar inverter all now work effortlessly with a single SSID over 2.4 & 5 GHz. Zero issues encountered, WiFi behaves perfectly. Good luck to all of you and keep in mind other solutions exist that do work. 

  • I have had the RBR50 and 1 RBS50 for about 2 years(?) now.  It has worked great over the past few years with the occasional hiccup here and there.  A quick reset and all was well.  2.3.1.60 has made it very unstable.

     

    I have Fiber internet so, I just have a jack essentially pluged into the Orbi Router LAN.  I then have it connected via ethernet to the satelitte roughly 30' away.  I am using the other few ethernet jacks on the router and Sat.  I do have a switch (Netgear GS308-100PAS) plugged into the LAN on the Sat.  I have roughly 18 devices on the network (4 Ipads, 2 IPhones, 2 Apple TVs, laptop, desktop, PS4, Ring, Hue, Chamberlin, etc).  My speeds are roughly 75 down and 25 up.

     

    Many many reboots

    Reset of the system twice.  Works ok for a bit.

    Manually "updated" the Sat and the Router via ethernet.

    Settings changes, MIMO, beamforming, daisy chain, etc.

    Changed channels as my neighbor has an Orbi jsut to see if that made a diff.

    Next step is to setup one at a time and do the 24 hour deal and then add the Sat give it 24 hours and so on.

     

    I am short on time because I am doing grad school online and if I lose connectivity during a test then I can possibly fail.  I have been troubleshooting since the update came out.  The semester started back up today so I am very close to going to buy a different mesh system all together.  Any other thoughts on what I am doing wrong?  Are the newer RBR50s an upgrade worht the $$ over one a few years old?

     

    • gr8sho's avatar
      gr8sho
      Virtuoso

      Lsuwhodat 

      Just a few thoughts. 

      It's okay to disable daisychain, recommeded really, if only one satellite in use.

      Apples will benefit from MU-MIMO and beamforming.

      If 30' separation between base and satellite, I'd go with wireless backhaul and see how that works out.

      If you're going to play around with changing channels, using a spectrum analyzer will help more quickly find clean air. 

      The host router (what the Orbi is connected to upstream) should be in bridged or passthrough or DMS mode.

      If you have Fiber internet and are only getting 75M down, somathing is seriously wrong and needs to be solved.

      As a last resort, I'd do one more nuclear test and do a full reset using paperclip method.  Do NOT restore any settings from backup and re-enter config changes manually. 

       

      I'd be surprised if the hardware has changed and I wouldn't bother with that route. 

      FWIW, what you describe as a setup is very similar to what I have here with the notable exception of having numerous Amazon devices.

      • Lsuwhodat's avatar
        Lsuwhodat
        Aspirant

        Just a few thoughts. 

        It's okay to disable daisychain, recommeded really, if only one satellite in use.

        Apples will benefit from MU-MIMO and beamforming.

        If 30' separation between base and satellite, I'd go with wireless backhaul and see how that works out.

        If you're going to play around with changing channels, using a spectrum analyzer will help more quickly find clean air. 

        The host router (what the Orbi is connected to upstream) should be in bridged or passthrough or DMS mode.

        If you have Fiber internet and are only getting 75M down, somathing is seriously wrong and needs to be solved.

        As a last resort, I'd do one more nuclear test and do a full reset using paperclip method.  Do NOT restore any settings from backup and re-enter config changes manually. 

         

        I'd be surprised if the hardware has changed and I wouldn't bother with that route. 

        FWIW, what you describe as a setup is very similar to what I have here with the notable exception of having numerous Amazon devices.

         

        Thanks. Will do. In regards to the Fiber speed that is the speed of my package. The next packages are 150, 300, and 1gb.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What do you mean by "unstable? Need more details here.

       

      Is the Orbi system operating in Router or AP mode? Can you try the Orbi in AP mode? 

      Your LAN switch has Green Ethernet features which don't work well with Orbi systems:

      http://www.downloads.netgear.com/files/GDC/GS308/UnmanagedSwitches300_DS_24Apr14.pdf?_ga=2.17898425.1437504999.1562593211-119182232.1561741332

      Can you remove this switch temporarily and test with out it being connected? 

       

      Can you remove the RBS from the mix and just use the RBR and see if it changes anything? 
      What is the size of your home? Sq Ft?

       

      What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many?

       

      Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

      Try disabling the following and see:
      Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


      Lsuwhodat wrote:

      I have had the RBR50 and 1 RBS50 for about 2 years(?) now.  It has worked great over the past few years with the occasional hiccup here and there.  A quick reset and all was well.  2.3.1.60 has made it very unstable.

       

      I have Fiber internet so, I just have a jack essentially pluged into the Orbi Router LAN.  I then have it connected via ethernet to the satelitte roughly 30' away.  I am using the other few ethernet jacks on the router and Sat.  I do have a switch (Netgear GS308-100PAS) plugged into the LAN on the Sat.  I have roughly 18 devices on the network (4 Ipads, 2 IPhones, 2 Apple TVs, laptop, desktop, PS4, Ring, Hue, Chamberlin, etc).  My speeds are roughly 75 down and 25 up.

       

      Many many reboots

      Reset of the system twice.  Works ok for a bit.

      Manually "updated" the Sat and the Router via ethernet.

      Settings changes, MIMO, beamforming, daisy chain, etc.

      Changed channels as my neighbor has an Orbi jsut to see if that made a diff.

      Next step is to setup one at a time and do the 24 hour deal and then add the Sat give it 24 hours and so on.

       

      I am short on time because I am doing grad school online and if I lose connectivity during a test then I can possibly fail.  I have been troubleshooting since the update came out.  The semester started back up today so I am very close to going to buy a different mesh system all together.  Any other thoughts on what I am doing wrong?  Are the newer RBR50s an upgrade worht the $$ over one a few years old?

       


       

      • Lsuwhodat's avatar
        Lsuwhodat
        Aspirant

        What do you mean by "unstable? Need more details here.

        Very intermittent connectivity more than anything.  The signal may be great for 2 days then all of the sudden it will shut off.  I can reboot once sometimes and its back to normal. Other times it takes several reboots to get it working only to go down after a few minutes.  Last night reboots did nothing so I had to do a reset.

         

        Is the Orbi system operating in Router or AP mode? Can you try the Orbi in AP mode? 

        I will have to double check but I believe it is in Router mode.  I can try AP.

        Your LAN switch has Green Ethernet features which don't work well with Orbi systems:

        http://www.downloads.netgear.com/files/GDC/GS308/UnmanagedSwitches300_DS_24Apr14.pdf?_ga=2.17898425....

        Can you remove this switch temporarily and test with out it being connected? 

        Interesting.  I did this yesterday just as a test.  I dont plan on putting it back after reading that.

        Can you remove the RBS from the mix and just use the RBR and see if it changes anything? 

        Will give this a go.
        What is the size of your home? Sq Ft?

        2500 or so.  The Router is centrally located.  The Satelite is for me to try and reach the edges of the property line.

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

        I need to double check.

        Any Wifi Neighbors near by? If so, how many?

        There are 4 houses or so within range with Wifi.  I ran a spectrum test a few days ago.  Will need to re-run.

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

        Try disabling the following and see:
        Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

         

        Will Do