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Forum Discussion
Liquidcore
Aug 11, 2020Star
RBK50 Firmware Version 2.5.2.4?
Hi all,
I woke up this morning with a notification from the Orbi app that the firmware on my RBK50 had been automatically updated to 2.5.2.4 (screenshot attached). There doesn't seem to be any mention of this firmware anywhere online - just wondering if anybody else has received this update as well?
Could somebody from Netgear provide us with the release notes/changelog?
Thanks!
I woke up this morning with a notification from the Orbi app that the firmware on my RBK50 had been automatically updated to 2.5.2.4 (screenshot attached). There doesn't seem to be any mention of this firmware anywhere online - just wondering if anybody else has received this update as well?
Could somebody from Netgear provide us with the release notes/changelog?
Thanks!
117 Replies
Similar happen to my RBR50 and RBS50, just receive notification firmware update to 2.5.2.4, My IpTV can't connect at all. Why it heppan???
- SkywalkerPDApprentice
- FURRYe38Guru - Experienced User
I would disregard any notifications for v70 version. Nothing has been posted about it and seems to have cuased problems for others that loaded it thru the Orbi app. Even v4 hasn't been posted officially and not sure if it will. Just someone posted the auto update server links to it for those who wanna try it, unofficially.
Official supported released FW is v16 currently seen on NG update page. I recommend that users keep this loaded and avoid loading of anything else until such time as you see something new on NGs download web page.
SkywalkerPD wrote:I see a firmware V2.7.0.70 mentioned in other posts now.....what are they doing at Netgear? :smileyfrustrated:
These auto updates are a mystery to me... I have always had to manually update my firmware and only did so when I checked for the latest version. I updated both my Orbi RBR and RBS 50 to V2.5.2.4 when I checked the latest firmware awhile back and I haven't had any problems with my connections.
- MstrbigMaster
I posted this in another thread about fimware:
Since there is so much confusion out there, (I know I'm confused), about what firmware is official and what firmware is causing issues, etc., plus the fact that my company installs these systems for customers, I contacted Netgear direct and talked to their support specialist.
According to the Netgear specialist:
"There is no firmware 2.5.1.22, 2.5.1.32 and as well 2.5.2.4 for RBR40, RBR50, even on RBR50v2 -The latest firmware for RBR40, RBR50, RBR50v2 should be "2.5.1.16" - It is Highly suggested that to install firmware for the appropriate model number only which is posted on our Netgear support site. Could you elaborate where you are seeing 2.5.1.22, 2.5.1.32 and 2.5.2.4 for download?"
Many of you are saying that Netgear is pushing these newer firmware to your Orbi systems, but Netgear is saying no. I checked the last 10 installs, and had our customers, check the version number on their Orbi devices. All are on 2.5.1.16 and all systems were new out of the box.
This raises a valid question, as to where these versions are coming from and why some have received them and others not.
So, to take a poll, who received the newer firmware who purchased their product new from an authorized seller, and who received the newer firmware who purchased their product used?
- Mountainman95Aspirant
I am running RBR50v2 router/satellite purchased new from Best Buy. Mine were updated to 2.5.1.32 which was downloaded from Netgear (no doubt about where it came from, I always absolutely verify). A couple 2 or 3 weeks ago Netgear pushed an update on both route and satellite to 2.5.2.4 overnight with no notice. I did not request it and have auto updates turned off.
- AlmightyTutor
I installed 2.5.2.4 yesterday and have had some wifi drops and a lot of connected devices are not showing as connected.
Also tmy satellite doesn't show device name just "unknown"
Any one else having these issues?
- FURRYe38Guru - Experienced User
Has a power off for 1 minute then back on been performed since last update?
Almighty wrote:I installed 2.5.2.4 yesterday and have had some wifi drops and a lot of connected devices are not showing as connected.
Also tmy satellite doesn't show device name just "unknown"
Any one else having these issues?
- AlmightyTutor
Yes. Powered it down for approx 5 min.
Still missing a lot of devices and all devices on the satellite are "Unknown"
- ReneKAspirant
Installed the new 2.5.2.4 software on base and satellite. Wish I hadn't because now I can't access the 'Advanced' settings anymore on my Orbi. Anyone else with this problem?
- argoldGuide
Firmware V2.5.2.4 has not affected my access to the Advanced menu including Advanced Setup.
- ReneKAspirant
Found it! It is Safari in Big Sur (MAC-OS) that's blocking the advanced page...
More to read on:
- FURRYe38Guru - Experienced User
Try a different browser?
Has a factory reset and setup from scratch been performed since last FW update?
ReneK wrote:Installed the new 2.5.2.4 software on base and satellite. Wish I hadn't because now I can't access the 'Advanced' settings anymore on my Orbi. Anyone else with this problem?
- GeblaApprentice
I had to move back to 2.5.1.16. On this release a wired connected device suddenly looses internet connection. I can still browse the internal network but external no longer possible.