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Forum Discussion
RBR50 keeps losing internet since firmware 2.7.2.104 update
Ever since I updated the Firmware to 2.7.2.104 I have intenret issues. When I bypass the router and connect direct to the modem its fne but The Orbi has no internet. I can login and see the Orbi and the 2 satelites but no internet. If I power cycle them then they will work again for a while but soon stops again.
Anyone else having these issues? Can I go back to previous stable Firmware?
45 Replies
ChuckTbaum wrote:Ever since I updated the Firmware to 2.7.2.104 I have intenret issues. When I bypass the router and connect direct to the modem its fne but The Orbi has no internet. I can login and see the Orbi and the 2 satelites but no internet. If I power cycle them then they will work again for a while but soon stops again.
Anyone else having these issues? Can I go back to previous stable Firmware?
please do a search in this forum
lots of discussion about faulty 2.7.2.104
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
v104 works for me.
ChuckTbaum wrote:Ever since I updated the Firmware to 2.7.2.104 I have intenret issues. When I bypass the router and connect direct to the modem its fne but The Orbi has no internet. I can login and see the Orbi and the 2 satelites but no internet. If I power cycle them then they will work again for a while but soon stops again.
Anyone else having these issues? Can I go back to previous stable Firmware?
Yes, once I starting having problems I shut ISP modem and Orbi router and both satellites down for 5 minutes then brought up modem and connected direct to modem with normal internet. I then brought Orbi router back up untl it was full online then each satellite seperately. Interent will then work for a while then eventually will stop again, When it does, I disconnect the Orbi and connect direct to modem without restartng the modem and I have internet.
I have had this Orbi for 2 years with no change in configuration. the only change is firmware. Maybe a factory reset is the next step?
I Had The Same Problem With RBK13, At First I Had To Reboot Every Day, Then A Few Times A Day. I Went Back To Previous Version Of Firmware. So Far So Good, It's Only Been One Day.
striker69 wrote:I Had The Same Problem With RBK13, At First I Had To Reboot Every Day, Then A Few Times A Day. I Went Back To Previous Version Of Firmware. So Far So Good, It's Only Been One Day.
One day with a previous version is better than a life time with one that disconnects several times a day
striker69 wrote:I Had The Same Problem With RBK13, At First I Had To Reboot Every Day, Then A Few Times A Day. I Went Back To Previous Version Of Firmware. So Far So Good, It's Only Been One Day.
Keep in mind. DCHP lease is usually set to 24h. Therefore you have to monitor this at least for more than 24h. If the porblem reoccurs try disabling traffic-meter. good luck
Ha_Ku_Na wrote:
striker69 wrote:I Had The Same Problem With RBK13, At First I Had To Reboot Every Day, Then A Few Times A Day. I Went Back To Previous Version Of Firmware. So Far So Good, It's Only Been One Day.
Keep in mind. DCHP lease is usually set to 24h. Therefore you have to monitor this at least for more than 24h. If the porblem reoccurs try disabling traffic-meter. good luck
go back under your rock....this person is going back to a previous version.,,,,,you are pointless and rude
What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
before wasing more time, try this:
Disable "Traffic-Meter", see:
Please review this:
Orbiuser2021 wrote:What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
Orbiuser2021 wrote:What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
and the other sad part about this is that there are several in this forum who want to talk about anything BUT firmware.
I hope you can salvage your Orbi. It's a great system when the firmware is stable.
Thanks Vijam, I agree it worked great seemingly until the time change so I second the firmware thought.
I have disabled the trafic meter, hope it works (as I have followed the advise in several other posts that did not resolve).
But these issues are not acceptable to me - not from a company like Netgear. The suggestion that these bugs have existed for a while is frustrating. People having to rely on what expert users post in forum messages to keep their high dollar system working is very disturbing.
