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Forum Discussion
ikonia
Apr 09, 2016Follower
2014 mac mini network connection dropping connected to netgear JGS524PE
I'm running a 2014 mac mini i5 8gb ram bought from the apple store approx. 4 weeks ago. It came pre-installed with El Capitan and I've kept it up to date with updates currently at 10.11.4 I'...
DaneA
Apr 10, 2016NETGEAR Employee Retired
Hi ikonia,
Welcome to the community! :)
Since other networking devices works just fine with the JGS524PE switch, let us isolate the problem. Kindly answer the questions below:
a. Just to verify, if you transfer a file from another PC/laptop to the MAC mini or from the MAC mini to another PC/laptop through the JGS524PE switch, the file transfer just suddenly stops?
b. What is the behavior of the port LED light(s) on the port where the MAC mini is connected to on the JGS524PE?
c. You mentioned that the port speed on the MAC mini is set to Auto, have you tried to manually set it to 1000Mbps? If not yet, kindly try it then observe if same problem occurs.
d. Does same problem happens on your other MAC mini(s) or MACbook(s) or MAC desktop(s)?
e. Is the JGS524PE directly connected to a router? If yes, kindly try to disconnect the JGS524PE then connect the MAC mini directly to the router, does same problem occurs?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
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