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Can't reset switch to factory defaults
Hello, I've tried the paperclip that usually works for my other switches. Tried 3 seconds, 5 seconds, 8 seconds, 15 seconds, 25 seconds over and over - still doesn't reset. I hooked up a usb...
For anyone wondering - I found the solution!!!
Originally, the Reset button on the front was just a reset:
- Up to 5 seconds initiates a reset (soft restart)
Starting from firmware v12.0.6.6, some function overload is in place:
- 2...5 seconds initiates a reset (soft restart)
- 5 seconds or longer does a factory reset
Thanks - as I mentioned the reset it not working. I have a dozen of these switches. I can tell when the reset is pressed in and I can count past 5. It will not reset - there are many web pages of people having the same issue - this is not an unknown issue. Tech support just wants to sell you warranty so calling them isn't very helpful.
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