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Forum Discussion
Can't reset switch to factory defaults
Hello, I've tried the paperclip that usually works for my other switches. Tried 3 seconds, 5 seconds, 8 seconds, 15 seconds, 25 seconds over and over - still doesn't reset. I hooked up a usb...
Thanks - as I mentioned the reset it not working. I have a dozen of these switches. I can tell when the reset is pressed in and I can count past 5. It will not reset - there are many web pages of people having the same issue - this is not an unknown issue. Tech support just wants to sell you warranty so calling them isn't very helpful.
Permitting, the serial console would be workable, there would be alternate ways doing a factory reset.
This is the formal way - permitting the serial console remains workable, and the switch isn't completely dead:
M4300 Resetting to factory default using the boot menu/
These managed switches are coming with a limited lifetime warranty for the original buyer.
there are many web pages of people having the same issue - this is not an unknown issue.
Talking of Netgear M4300 Managed Switches? Links and references please...
Tech support just wants to sell you warranty so calling them isn't very helpful.
This is for consumer devices. Have you mentioned you talk of a managed M4300 Series switch model?
In case your undefined M4300 switch model is properly registered to your account, head to https://my.netgear.com/ click on the registered device, and follow the [Request Hardware Support] process please.
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