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Forum Discussion
Can't reset switch to factory defaults
Hello, I've tried the paperclip that usually works for my other switches. Tried 3 seconds, 5 seconds, 8 seconds, 15 seconds, 25 seconds over and over - still doesn't reset. I hooked up a usb...
Hello,
I do not have support on my switch so I can't call support. The switch has a password on it and I can press the reset button for 5 seconds, 10 seconds, a few days and it will not reset the password.
I've hooked up a usb cable and am connected with CLI. Some web pages say press 2, some say 13, some say 14 as soon as possible.
I must be either using the wrong number or doing it at the wrong time as I still get to the admin login and blank and 1234 and password for the password do not work.
Moving target opening yet another thread? Mind you we are community members, not paid Netgear support please.
This is the formal way - permitting the serial console remains workable, and the switch isn't completely dead - you have to break the boot process to get access to the boot menu:
M4300 Resetting to factory default using the boot menu
The "trick" breaking the boot process is nicely documented - press and hold the Q key ...
Thanks! - I got there but was unable to reset it - it kept asking for the admin username and password and blank as the PW did not work. I ended up at the point of just being stuck at the M4300R2 prompt as I must have cleared the entire config.
I've set up a tftp on my PC
I have the firmware file loaded as far as I can tell -- not sure the next step
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