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Forum Discussion
boe
Dec 10, 2025Guide
Can't reset switch to factory defaults
Hello, I've tried the paperclip that usually works for my other switches. Tried 3 seconds, 5 seconds, 8 seconds, 15 seconds, 25 seconds over and over - still doesn't reset. I hooked up a usb...
boe
Dec 11, 2025Guide
Hello,
I do not have support on my switch so I can't call support. The switch has a password on it and I can press the reset button for 5 seconds, 10 seconds, a few days and it will not reset the password.
I've hooked up a usb cable and am connected with CLI. Some web pages say press 2, some say 13, some say 14 as soon as possible.
I must be either using the wrong number or doing it at the wrong time as I still get to the admin login and blank and 1234 and password for the password do not work.
boe
Dec 11, 2025Guide
I'm stuck at this prompt now.
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