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Forum Discussion
Codewize1
Jan 27, 2016Aspirant
GSM7224v2 Can't download new image
Hello, I just bought a GSM7224V2 switch which has 8.0.1.26 code in both image slots. I'm trying to upgrade to 8.0.1.36 and have tried going to 8.0.1.27 first. This switch is new to me and has the fac...
DaneA
Jan 28, 2016NETGEAR Employee Retired
Hi Codewize1,
Welcome to the community! :)
Since you are able the access the web-GUI, kindly try to reset the GSM7224v2 to factory defaults.
a. On the web-GUI, go to Maintenance > Reset.
b. Click Factory Default on the left section.
c. Check the box then click Apply. Wait for the GSM7224v2 to boot up on its own.
d. After the GSM7224v2 has booted up, try to upgrade the firmware via the web-GUI again.
Furthermore, if ever the factory reset does not work via the web-GUI, you may execute the CLI command: clear config on the privileged EXEC mode. Of course, you will need to have a console connection to the GSM7224v2.
Observe the behavior of the LED lights as well.
Regards,
DaneA
NETGEAR Community Team
Codewize1
Jan 28, 2016Aspirant
It had all been reset to factory before I started. As it turns out, it has something to do with Linux. I was working with Firefox on RedHat. When I tried the download with a Windows machine it worked fine so we're all set.
- DaneAJan 31, 2016NETGEAR Employee Retired
Hi Codewize1,
I am glad that the problem has been isolated. :)
Feel free to post your future concerns here in the community.
Cheers,
DaneA
NETGEAR Community Team
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