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oly_r's avatar
oly_r
Aspirant
Jan 15, 2015

GSM7352Sv2 - Ports 25-48 don't work

We have a GSM7352Sv2 - 48 Port Gigabit Layer 3 Stackable Managed Switch with 10g SFP+ ports for a lab environment network (no outside connectivity). We recently got to the point of needing more than the first 24 ports and are having problems. The settings as far as i can see are the same for the lower half that works and upper half. I can't ping the connected device (from an ssh connection into the switch). The monitor port details page shows the packet count increasing for the test port. I get a cable staus of Normal and shows the lengths to be 5m. I have updated the switch to 10.0.0.44.

Any help would be appreciated.

7 Replies

  • Hi oly_r,

    Did factory reset your GSM7352Sv2 after updating the firmware? It is recommended to do a factory reset right after updating the firmware.
  • I'll try that then, it sure does seem drastic to have to do a factory reset after an update though.
  • I'll try that then, it sure does seem drastic to have to do a factory reset after an update though.
  • Ok, i have tried resetting to factory after the upgrade to 10.0.0.44, 01.00.33

    Nothing has worked. Is there nothing else anyone can suggest?
  • On the web-GUI, go to Switching>Ports>Port Configuration and check if 'Admin mode' is set to Enable. By default, the Admin mode should be enabled on each port.
  • Sasword wrote:
    On the web-GUI, go to Switching>Ports>Port Configuration and check if 'Admin mode' is set to Enable. By default, the Admin mode should be enabled on each port.


    ALL PORTS:
    Normal, Enable, Enable, Enable, Auto, (mix of 1000mbps / unk), link up/down mix, enable, 1518
  • It seems that its a hardware fault... If ever there is still hardware warranty left on the switch, contact Netgear Support and ask for an RMA.

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