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Forum Discussion
khagberg
May 31, 2016Tutor
GSM7352Sv2 bricked? No GUI or CLI access.
Adopting this switch was my foray into the world of enterprise networking. The switch was working, though I was having connectivity issues (which turns out was unrelated), upon which I noticed the fi...
- Jun 01, 2016
Hello khagberg,
Welcome to the community!
It appears that the flash memory may have been corrupted. I'm not sure if this recovery procedure from before will work because it needs at least a message displayed on the console. Is there a way you can test a different console cable?
Thanks,
JohnRo
Jun 01, 2016NETGEAR Employee Retired
Hello khagberg,
Welcome to the community!
It appears that the flash memory may have been corrupted. I'm not sure if this recovery procedure from before will work because it needs at least a message displayed on the console. Is there a way you can test a different console cable?
Thanks,
- khagbergJun 02, 2016Tutor
I have no other electronics with a serial port in order to test the cable on a separate device. I'm using a USB-Serial adapter along with a DB9-DB9 cable to connect. Both are brand new, so I doubt that the cable is the culprit. I may try to get another cable just to check, though, since a cable is a lot cheaper than junking an entire switch.
I have to admit. I'm a little surprised that a corrupt flash (which I had assumed was the case) would cause the console port not to work. That's what has me so baffled.
- JohnRoJun 02, 2016NETGEAR Employee Retired
Hello khaberg,
I'm not saying that the cable is defective or something but cases from before showed that the GSM7352Sv2 or the likes are a little sensitive and choosy on cables used. I am not sure as well, if its really just corrupted flash it might be something else but that is the first thing that came into my mind after reading your post.
Thanks,
- khagbergJun 04, 2016Tutor
In the end it was the cable causing the issue. I just bit the bullet and ordered another. New one arrived today and works like a charm. Now to reflash.
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