GSS116E Power Failure

Question

Woke up this morning and the power was out on my GSS116E.&nbsp; It was working fine last night when I went to bed.&nbsp; I unplugged it and plugged it back in and the power light does not come on and the lights just quickly flash.&nbsp; Hardware is under a lifetime warranty and chat support, but I can't get connected with anyone.&nbsp; Thanks in advance for any support.

MrJoshW · Answer

Hello,
&nbsp;
Please send me a private message with your email the device is registered to and I'll have someone reach out to assist.&nbsp;

FURRYe38 · Answer

Ok. Please make contact with the forum moderator.&nbsp;
Good Luck.

schumaku · Answer

Leaving alone this is a Plus switch, not a Managed switch (I'll request a mod to move this thread accordingly to the appropriate section). The formal way goes over https://my.netgear.com/ -&gt; [Request Hardware Support]&nbsp;
&nbsp;
The same applies to the&nbsp;Limited lifetime* warranty and lifetime support chat - the same channel should be used. -&gt; [Get Support]

FURRYe38 · Answer

Tried a factory reset with all LAN cables disconnected from the switch?&nbsp;
Power cycled OFF for 1 minute with out all LAN cables connected to the switch?
&nbsp;
ErwinL&nbsp;
ReneD&nbsp;
BrianL&nbsp;
MrJoshW&nbsp;

micdousmi · Answer

Yes, tried to factory reset with all cabled disconnected.&nbsp;Also, powered off, tried various outlets and event tested the power adapter with a power meter and its draws power.

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GSS116E Power Failure

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