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givemeusername's avatar
Jun 11, 2025

M4300-16x loses connection to Modem/Router

Hi,

 

Looking for help regarding an issue where my managed switch will lose connection to the internet.

 

And is fixed by unplug/plug the ethernet cable and generally will be ok for a few hours or days before the problem reoccurs.

 

Setup:: ISP modem/router (Bell gigahub 3Gb Fiber) -> Cat6a SSTP (Fluke tested) -> Switch -> NAS and various PCs

 

Switch is set to static IP (192.168.2.2). Already reset switch.

 

When i log on to the modem to review connected devices it does not appear when the loss is active. 

 

Having trouble finding the problem, any suggestions?

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