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Forum Discussion
M4300 24x24f unresponsive- amber power light
Hi! We have an m4300x24f managed switch. It is an RMA replacement so was hooked in three weeks ago. When we plugged it into the power it worked great three weeks ago, was able to log in just to make sure it worked and was going to set it up yesterday however it isn't responding to any type of login method. It was just plugged in and unset up and now it has the Power 1 light on the front that is solid amber, and the fan light that is green. The PSU light on the back is solid green. We've tried resetting it, unplugging it, and all of the login methods for set up. Has anyone seen this or know what could be the problem?
9 Replies
Hi TechAtAnimal,
Welcome to NETGEAR community!
Please confirm that M4300-24X24F Power 1 light on the front that is solid amber, Power 2 LED is off? Due to M4300 24X24F support two PSU. Try to plug in Power 2, and check Power 2 works ok?
And connect the console port to PC, check the log record from console port, for example, switch reboot continually and so on.
Look forward your reply.
Regards,
NETGEAR Employee
The Power 1 light is solid amber and we only have the one PSU however, it does the same thing if we switch the PSU to slot number 2 just with the Power 2 light. None of the ports are responding, they don't give any indicator lights to show that they are plugged into the computer with the computer not acknowledging that anything is plugged in and we can't pull up any info from the switch.
Thank you for responding
Have you plugged in a console cable so you can follow the whole boot process and see if any error message is displayed?
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