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Forum Discussion
M4300-48X Running Temperature high
I have a switch stack with the M4300-52G on top aand the 2 M4300-48X underneath. The M4300-52G operating temperature is 54C (stated max. in GUI is 90C). I can fell the air exhausting from the fans on...
Hi jpass022
Thank you for all your messages. I am sorry that you encountered an issue with a power supply unit with no fans apparently working. NETGEAR M4300 switches have a functional fail rate that is extremely low as we are striving for maximum quality, but a defect can happen during transport etc. You followed the right process by opening a ticket at NETGEAR Technical Support, as your problem will be assessed and you are entitled to a lifetime next-business-day replacement for any hardware defect like that.
Your ideas about firmware are great, but for your information, fan speeds aren't controlled by a software image in a switch firmware, this is not a PC motherboard. Again, if your PSU is defect, we shall replace it.
Please send me your ticket (case number) by private message so that I can see why you say that NETGEAR is slow to respond to you. This forum is a Community forum only, hence it is important to log a case at NETGEAR Technical Support when there is a technical issue.
Regards,
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