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Netgear GSM7352s - Image corrupted, auto reboots
Network Switch Model: Netgear GSM7352s v1
Had upgraded my switch to latest firmware 8.0.3.49 and later by mistake tried to upgrade to 10.0.0.53 (which is supposed to be for v2 version)
Now my sitch just auto reboots.
Help me out in trouble shooting this issue.
13 Replies
Replies have been turned off for this discussion
If you have access to the serial console I suggest stopping at the the boot loader and then try booting into the backup image. Once you have stopped the regular boot process and have entered the boot menu you should be able to boot the backup image (which hopefully doesn't contain 10.x) you can set the default boot image to be the backup image and then update your previous default image back to 8.0.3.49.
The menu is bit different between different models, there are always some similarities, hence the link for the M4100 series: https://kb.netgear.com/15115/M4100-Boot-MenuIf for any reason you have ended up with 10.x on both images, you might have to resort to XMODEM, though possibly not needed (I hope so).
Find below status,
Options available
1 - Start operational code
2 - Change baud rate
3 - Retrieve event log using XMODEM
4 - Load new operational code using XMODEM
5 - Load new operational code using USB
6 - Display operational code vital product data
7 - Abort boot code update
8 - Update boot code
9 - Delete operational code
10 - Reset the system
11 - Restore configuration to factory defaults (delete config files)
12 - Activate Backup Image
13 - Password Recovery Procedure
14 - File system directory listing
15 - Upload a file through XMODEM
16 - Download a file through XMODEM
[Boot Menu] 12
Error opening the image file image2
Backup Image failed activation.
Failed to activate Backup Image.When i try to send .opr image to switch via xmodem if fails with crc error.
Kindly advice how to proceed further.
Edit - didn't catch the error message when you attempted loading the backup image.
The firmware image 8.0.3.49 has a .stk file extension, not .opr as you mentioned.
I always mess up what up and download means, one of these 2 options should allow you to send send/upload (from perspective of your computer) the .stk file to the switch. (I used Tera Term's File -> Transfer -> XMODEm -> Send...)You might consider changing the baud rate in the boot menu (2) and on your terminal emulator since most older switches like yours defaulted to 9600 baud and uploading the firmware with the maximum speed is going to take significantly less time.
MK23,
The only option to recover the GSM7352sv1 switch as well as put a working image back to it is only through Xmodem. If you need the gsm73xxs-6.2.0.6.opr, you may download it here.
Kindly read page 4-9 of the ProSafe 7300 Series CLI reference manual here about the format of the copy command specifying Xmodem.
Hope this helps.
Regards,
DaneA
NETGEAR Community Team
When i try to do normal file tranfer, it works fine.
But when i try to transfer file using xmodem protocal it fails after few minutes.
Tried to transfer file via xmodem using hyperterminal, minicom, tera term but same result.
Not sure if this works or not,
But is it possible to get the Image file for this switch and upload the file (without using xmodem).
I am just not able to tranfer file using xmodem.
Operational Code Date: Thu Mar 19 18:12:33 2015
Uncompressing.....
Adding 0 symbols for standalone.
reg DYNCELLLIMIT field DYNCELLSETLIMIT is invalid
Generating log error crashdump file...
Scanning devshell symbols file...
50491 symbols loaded.
log_error_code reg.c 2277
Boot Code 01.00.35
CPU Card ID: 0x508541Boot Menu 01.00.35
Select an option. If no selection in 3 seconds then
operational code will start.1 - Start operational code.
2 - Start Boot Menu.
Select (1, 2):2
Boot Menu 01.00.35Options available
1 - Start operational code
2 - Change baud rate
3 - Retrieve event log using XMODEM
4 - Load new operational code using XMODEM
5 - Load new operational code using USB
6 - Display operational code vital product data
7 - Abort boot code update
8 - Update boot code
9 - Delete operational code
10 - Reset the system
11 - Restore configuration to factory defaults (delete config files)
12 - Activate Backup Image
13 - Password Recovery Procedure
14 - File system directory listing
15 - Upload a file through XMODEM
16 - Download a file through XMODEM
[Boot Menu] 2
Select baud rate:
1 - 1200
2 - 2400
3 - 4800
4 - 9600
5 - 19200
6 - 38400
7 - 57600
8 - 115200
0 - no change
-> 8Setting baud rate to 115200, you must change your terminal baud rate.
ýBoot Code 01.00.35
CPU Card ID: 0x508541Boot Menu 01.00.35
Select an option. If no selection in 3 seconds then
operational code will start.1 - Start operational code.
2 - Start Boot Menu.
Select (1, 2): 2
Boot Menu 01.00.35Options available
1 - Start operational code
2 - Change baud rate
3 - Retrieve event log using XMODEM
4 - Load new operational code using XMODEM
5 - Load new operational code using USB
6 - Display operational code vital product data
7 - Abort boot code update
8 - Update boot code
9 - Delete operational code
10 - Reset the system
11 - Restore configuration to factory defaults (delete config files)
12 - Activate Backup Image
13 - Password Recovery Procedure
14 - File system directory listing
15 - Upload a file through XMODEM
16 - Download a file through XMODEM
[Boot Menu] 4
Ready to receive the file with XMODEM/CRC....
Ready to RECEIVE File xcode.bin in binary mode
Send several Control-X characters to cancel before transfer starts.
CKCKCKCKCK
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