NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ercivan's avatar
Ercivan
Aspirant
Oct 15, 2021

NMS300 Your operation is failed!

Hello there ; I installed the nms300 program on 2 different devices, but when I clicked on the devices and discovery tab, "Your operation is failed! I am getting the error "

3 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Ercivan,

     

    What version of the NMS300 did you install?  

    On what Operating System/s did you install the NMS300? 

     

    On the computer/s where you have installed the NMS300, is there a software firewall/anti-virus software also installed in it?  If yes, kindly try to disable or uninstall it then check if the same problem will occur. 

     

    What NETGEAR devices do you have that you want to manage using the NMS300?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • Ercivan's avatar
      Ercivan
      Aspirant

      Hello 
      1. Software Release 1.7.0.8 win 64

      2. Win 10 Pro 64 

      3. I've tried

      4. I cannot add a device. Error opening that page.

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      Ercivan,

       

      4. I cannot add a device. Error opening that page.

      My question was what are the NETGEAR device/s do you have that you want to manage using the NMS300?

       

      Is the computer/s (where the NMS300 is installed) belong to the network or is it directly connected to a device that you want to manage using the NMS300? 

       

      How is everything connected?  It would be best if you post a detailed diagram of your current network setup. 

       

       

      Regards,

       

      DaneA

      NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More