ProSAFE Plus Switch issue with Bonjour

Question

Hi,&nbsp;I have a stack of JGS524PE&nbsp;with a JGS524PE&nbsp;Ethernet connected switch.&nbsp;Bonjour protocol&nbsp;works with their Mac computers&nbsp;on their respective switch but the Mac, Printers &amp; NAS aren't able to broadcast across the two switches.&nbsp;I just installed the switch using the default configuration (DHCP, no VLAN, no QoS, MultiCast IGMP Snooping Status enabled...).&nbsp;If I connect a computer using the Ethernet cable used to connect both switch&nbsp;computer&nbsp;sees all bonjour devices. But as soon I reconnect the Ethernet cable to the switch and use another port of the switch to connect the computer, all bonjour devices attached to the other switch disappear.&nbsp;&nbsp;My setup :&nbsp;-- JGS524PE ---\ (downstair)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;|&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;----- Printer (Bonjour)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;|&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;----- NAS (Bonjour)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;|&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;----- Internet Router&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;|&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;\------------ uplink with ethernet ----------------- JGS524PE---\ (upstair)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; |&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ---- Computer (Bonjour client)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; |&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ---- Printer (Bonjour)&nbsp;&nbsp;Any clue ?&nbsp;Thanks in advance.

DaneA · Answer

Hi _Olivier_,&nbsp;Welcome to the community! :)&nbsp;I think you will need to configure the JGS524PE switches properly. &nbsp;For the recommended network setup, you may refer on the image below as reference:&nbsp;&nbsp;&nbsp;Kindly answer the questions below:&nbsp;a. What is the current firmware version of the JGS524PE switches?b. Is your router also a NETGEAR device? &nbsp;If yes, what is the model of it?&nbsp;&nbsp;Regards,&nbsp;DaneANETGEAR Community Team

_Olivier_ · Answer

Hi DaneA,&nbsp;Sorry for the delay of my answer.Thanks a lot for your answer. I'm afraid I do not know to "set as trunk" as stated in your diagram.&nbsp;From my understanding I need to flag port "23" and "24" on LAG ID 1 in the LAG config, then enable LAG ID 1. done&nbsp;But then how do I set as trunk ?&nbsp;Olivier

DaneA · Answer

Hi&nbsp;_Olivier_,

&nbsp;

Sorry for the late response. &nbsp;

&nbsp;

To set the ports (or LAG ID) &nbsp;as trunk ports, you will just have to set it to &nbsp;"T" &nbsp;(T means tagged) on &nbsp;the ports. &nbsp;Then, click Apply.

&nbsp;

Regards,

&nbsp;

DaneA

NETGEAR Community Team

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ProSAFE Plus Switch issue with Bonjour

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