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Solved
M4300 Hard reset to Factory Defaults
We bought a bunch of switches M4300-28G-PoE+. One of them does not connect to the DHCP server on its network side even its set to DHCP client. To overcome the problem I applied a soft reset through t...
You're welcome. :) I'm glad to know that you have figured it out and the problem is now solved.
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Happy Holidays! :)
Cheers,
DaneA
NETGEAR Community Team
Hi MarkusKern,
Welcome to the community! :)
Kindly access the web-GUI of the M4300-28G-PoE+ then go to Maintenance > Reset > Factory Default. Check the box then click the Apply button. Click Yes on the confirmation pop-up window.
Read pages 653-654 of the M4300 user manual here as reference.
Regards,
DaneA
NETGEAR Community Team
Hi DanA
Thanks for your hint. I already applied a soft reset. This did not solve my issue. For that reason I'm wondering if there is a possibility of a hard reset which acts at a deeper level.
I have no explanation for the behavior of the switch. It does not get an IP address on its network side. To be able to apply configuration modifications remotely I need to access it in the network segment its located. Only one out of a delivery of 14 switches shows this behavior.
Kind regards,
MarkusKern
Hi MarkusKern,
Let me share this article. Kindly read the instructions carefully before proceeding.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
HI DaneA
Thanks for your link. I was also familiar with this link but was unable to open a terminal session. Frankly I have no clue on how to do this with a USB interface. Nevertheless the problem is solved. It was somehow a misalignment of the DHCP server. The switch received a IP address which was already been used and therefore was not able to get a valid IP address. This morning its behavior was correct an it received a free IP address.
Thanks for you help.
MarkusKern
You're welcome. :) I'm glad to know that you have figured it out and the problem is now solved.
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Happy Holidays! :)
Cheers,
DaneA
NETGEAR Community Team
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