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Forum Discussion
jo-br
Jul 18, 2025Aspirant
Cannot access GS110TPP after reset
I purchased a used GS110TPP which I need for its PoE features and performed a factory reset by pressing the reset button on the front panel for more than 5 seconds. I expected to be able to access th...
- Jul 18, 2025
jo-br wrote:
I did try the Netgear Discovery Tool, but it didn't find any device either, and it also showed the 169.254.x.x address on my NIC.
The 169 address on your NIC is expected, since the switch doesn't have an dhcp server in it.
Did you try connecting the switch to your router? Then check the attached device list in the router config.
I believe the discovery method uses ethernet broadcast, so you might also need to disable any firewall/internet security software running on the PC.
StephenB
Jul 18, 2025Guru - Experienced User
jo-br wrote:I did try the Netgear Discovery Tool, but it didn't find any device either, and it also showed the 169.254.x.x address on my NIC.
The 169 address on your NIC is expected, since the switch doesn't have an dhcp server in it.
Did you try connecting the switch to your router? Then check the attached device list in the router config.
I believe the discovery method uses ethernet broadcast, so you might also need to disable any firewall/internet security software running on the PC.
schumaku
Jul 19, 2025Guru - Experienced User
StephenB wrote:I believe the discovery method uses ethernet broadcast
To be correct, it's an IPv4 broadcast, requiring the computer and the switch -must- be in the same IPv4 subnet.
This is different from the legacy ProSAFE Plus Utility, making use of an Ethernet L2 Broadcast using the legacy Netgear Switch Discovery Protocol (NSDP).
Worth noting, the Netgear Insight App does still contain the NSDP code, and continues to be able discovering many Netgear Plus switches (but without any other App functionality, it just allows to see the switch IP and call the mobile Web browser - what if course requires the mobile and the switch to be in the same IPv4 subnet again.
- StephenBJul 19, 2025Guru - Experienced User
schumaku wrote:
To be correct, it's an IPv4 broadcast
Good to know, thx for chiming in.
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